What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?
Our AML Quality Control (QC) Manager will be an integral part of our Compliance Team, reporting to the Director of AML. The AML Quality Control Manager will develop and oversee the quality control function for the first and second lines of defense. This role is critical for ensuring investigations, escalations, recordkeeping, and procedures are followed in accordance with internal standards and regulatory expectations.
As an AML Quality Control (QC) Manager, you will be responsible for:
Developing, implementing, and managing a risk-based QC program to assess the quality and consistency of AML alerts, investigations, customer due diligence, and escalations.
Identifying control weaknesses, procedural gaps, and trends based on findings and partnering with relevant stakeholders to drive remediation and process improvements.
Performing quality reviews and delivering clear and actionable feedback.
Providing training and recommendations based on findings.
Collaborating cross departmentally to determine if risks are adequately identified, assessed, and managed.
Preparing and presenting reporting and metrics to leadership, highlighting key findings, trends, and remediation progress.
Serving as the subject matter expert for quality control standards and AML related procedures.
What are we looking for?
Superior written and verbal communication skills. This position places a premium on the ability to prepare thorough, concise, well organized, professional written products.
Excellent attention to detail
Strong leadership capabilities.
Strong understanding of BSA/AML Regulatory requirements, the Three Lines of Defense model, and industry best practices.
A candidate who thrives in a fast-paced, ever-changing environment with a passion for the AML/BSA, sports, and casino gaming industries.
Qualifications:
Bachelor’s Degree or an equivalent combination of education and relevant work experience.
At least 5 years of relevant AML/BSA experience in the Casino, Fintech, or Banking industries.
CAMS, CFE, or similar certification is a plus.
Previous experience leading, managing and overseeing quality control or quality assurance activities.
Strong investigative skills, sound judgement, and the ability to review and interpret financial data and activity
The ability to make accurate decisions and provide sound recommendations based on available evidence.
Demonstrated expertise in evaluating AML alerts, investigations, narratives, and supporting documentation.
Strong interpersonal skills and the ability to deliver feedback constructively and effectively.
The ability to adapt to changing priorities and to thrive in a fast-paced work environment
Excellent Microsoft Office skills.
What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
Competitive pay and benefits
Start-up culture backed by a secure, global brand
Fully remote position
Opportunity to shape and develop risk-based AML policies and procedures.
Roster of Unique
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).