What we’re building
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team passionate about learning, operating, and creating innovative products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we always act authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps into a brand known worldwide as a leader in gaming, entertainment, and hospitality. We’re bringing that legacy into the digital space—ready to join us?
The Manager's Quest
We are looking for a Product Design Manager to join our Core Services team. You will lead design and delivery of essential user experiences, including KYC and signup, payments and deposits, player engagement, player success, promotions & rewards.
This role is for a design leader who excels at both strategic oversight and hands-on execution. You'll manage a small, high-performing team of product designers, guiding them to create intuitive, elegant, and accessible user experiences that meet our high standards and enhance the features our customers already love.
We're looking for a passionate and flexible leader who thrives in a fast-paced startup environment. You'll be an example of cross-functional collaboration, foster a growth mindset, and maintain high design integrity throughout all end-to-end design efforts.
The Deeds You Shall Perform
You'll be part of a rapidly growing team, reporting to the Product Design Director, and will collaborate closely with cross-functional partners across Product, Engineering, and Marketing.
- Optimize Core user flows and drive significant improvements in key areas such as signup, cashier, promotions and reward systems, and account management, focusing on enhancing usability and user engagement.
- Lead and mentor Core product designers, fostering a culture of design excellence, collaboration, and continuous professional growth.
- Guide your team through changes and uncertainties while keeping them motivated, aligned, and inspired while effectively managing resources, workloads, and project timelines.
- Lead design planning and execution for complex user journeys, offering hands-on guidance to designers.
- Build strong partnerships with product managers, engineers, and other stakeholders to shape design strategies that directly achieve business goals. You'll act as a central point of contact across Product and Tech, ensuring clear communication and tracking of project dependencies and milestones.
- Advocate and integrate user research, testing, and data analysis to inform design decisions and champion user needs throughout the product development process.
- Offer clear, actionable feedback and direction to the core design team, ensuring high-quality output and fostering a culture of continuous improvement through regular design reviews.
- Translate complex business problems into inspiring creative opportunities through storytelling.
- Advocate for and contribute to the design system, ensuring consistent and scalable user experiences across core services.
- Continuously explore and implement innovative visual and interaction design approaches, setting new standards for quality and user engagement for Core.
- Provide balanced and thoughtful decision-making, actively participating in the design process, and offering strategic and practical input to ensure exceptional design solutions.
- Define and communicate a cohesive design strategy that aligns with company objectives, ensuring seamless and consistent UX across an interconnected suite of products.
Your Domain of Influence
A general overview of how your time and talents will be invested. However, proportions may ebb and flow depending on the masterpiece you’re creating.
- Team Management & Development - (40%)
- Cross-Collaboration & Influence - (30%)
- Design Delivery & Execution - (20%)
- Strategic Leadership - (10%)
The Mark of a Master Craftsperson
- 10+ years of product design experience, with 1-3+ years managing, leading and mentoring designers in a cross-functional product environment.
- Must have a robust portfolio demonstrating your past design work and deliverables designing and shipping features in high scale consumer environments, inclusive of design leadership approach/impact examples.
- Mastery of Figma, and other similar design tools.
- Expertise in UX/UI design principles and methodologies, including visual design, interaction design, information architecture, and prototyping.
- Clear, compelling communicator who can drive alignment and momentum across diverse disciplines to articulate design decisions.
- Experience working with multiple direct reports supporting their careers, managing their performance, and finding opportunities for growth.
- Experience utilizing research and data to inform design decisions.
- Strong systems thinking and experience shaping cohesive experiences across multiple touchpoints and product surfaces.
- Demonstrated experience in adopting and contributing to a design system, including partnering with engineering.
- Knows how to manage multiple priorities, break large projects into manageable pieces and utilize Jira, or similar, to communicate that level of effort.
- Strong organizational skills and attention to detail ensuring work communicates clearly.
- Impeccable execution and care for all aspects of design, from conceptual thinking to motion and visual design.
- Experience working in a highly iterative, collaborative environment where people share work daily.
The Treasures You Shall Reap
We offer our employees more than just competitive compensation and benefits. Our team benefits include, but are not limited to:
- Flexible vacation allowance.
- Remote or Hybrid Flexibility: Enjoy the flexibility of remote work, with opportunities for in-person collaboration at our Austin headquarters at least twice a year, or a hybrid arrangement.
- Innovative Environment: Join a team that thrives on pushing boundaries.
- Growth Opportunities: As we scale, your role will evolve, providing you with unlimited opportunities for personal and professional growth.
- Diverse and Inclusive: Join a team that values diversity, inclusivity, and embraces varied perspectives.
- Backing of a globally recognized brand and enterprise-level resources
Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where, regardless of background or beliefs, you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).