Workforce Manager

Your opportunity

Step into a role where your leadership shapes how our teams deliver for venues across Australia. Join a team that keeps operations moving and ensures every technician is in the right place at the right time.

Your impact

Reporting to the Head of MAX Technical Services, you will lead a large national scheduling function, guiding teams across multiple states while driving system adoption and operational excellence.

• Lead and manage a national scheduling function across planned and reactive work.
• Drive workforce planning to optimise technician deployment and service delivery.
• Oversee a large team across multiple locations.
• Guide the adoption of a new scheduling system and shape future processes.
• Optimise scheduling accuracy, responsiveness and labour utilisation.
• Partner with leaders to forecast demand and support national operations.

What you'll need to succeed

You bring calm confidence, strong people leadership, and the ability to thrive in a fast-paced, high-volume environment while supporting teams spread across the country.

• Experienced in managing large, geographically distributed teams.
• Proven ability to oversee complex scheduling operations with significant scale.
• Strong relationship builder who creates trust with teams and stakeholders.
• Ability to stay calm under pressure and make clear decisions.
• Ability to learn new systems quickly and drive system adoption.
• Industry background in scheduling or a related field is valuable.

What's in it for you

We know that when we belong, we thrive. That’s why we offer:

• Time for moments that matter - from birthdays to cultural leave, flexible public holidays, and 5 days bonus leave
• 18 weeks paid parental leave for every new parent, no matter your role
• Ticketing to some of the country’s biggest racing and sports events.
• Access to our leading wellbeing app and programs to help you be your best
• A range of corporate discounts and special offers with leading retailers
• A diverse and inclusive culture where everyone belongs

Who we are

MAX, part of Tabcorp, provides the expertise and services that keep Australia’s gaming venues performing at their best. From regulatory guidance to technical and operational solutions, we help hotels, clubs and casinos succeed - while championing safe and responsible gaming for every venue and community. With operations across thousands of venues nationwide, MAX is where you can make a real impact and belong where the action is.

Join the action

Ready to make MAX your home ground? Join a team that thrives on collaboration, inclusion, respect, and face to face connection. We welcome and support people of all abilities - if you need adjustments during the process, email careers@tabcorp.com.au.