Overview
Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting.
Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favourite sports teams and competitions.
How do we add value?
Media outlets add a little magic to their coverage with our stats and graphics packages.
Sportsbooks can offer better predictions and more accurate odds.
The world's top coaches are known to use our data to make critical team decisions.
Sports commentators can engage with fans on a deeper level, using our stories and insights.
Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine.
We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience!
Responsibilities:
The Senior Team Lead is responsible for overseeing the daily operation management and planning, improving operational efficiency, managing team leaders, and ensuring high-quality service delivery. This role involves project management, process optimization, and developing training programs to support continuous improvement.
Required Qualifications:
Strategic Planning & Projects: Develop and implement strategies to drive operational improvements and meet business objectives.
Janus Improvement & Development: Lead initiatives to enhance the Janus platform, ensuring it meets operational needs.
Reporting Data Monitoring: Analyse performance data and generate reports to support decision-making.
Documentation & Processes: Establish and maintain operational procedures and ensure accurate documentation.
Operational Improvements: Identify opportunities for process enhancements to increase efficiency and effectiveness.
Scheduling & Coverage Plans: Develop shift schedules and ensure proper coverage to maintain 24/7 support.
Efficiency & Productivity: Implement strategies to optimize productivity and resource utilization.
Line Management of Team Leads: Manage and support team leads, ensuring their development and alignment with goals.
Training Plans & Content: Design and deliver training programs to upskill team members and support operational needs.
Quality Control (2nd Level): Oversee second-level quality checks and ensure compliance with service standards.
Policy Adherence: Ensure that the team complies with company policies and legal regulations.
Risk Mitigation: Identify potential risks and take proactive steps to mitigate them.
Incident Management: Handle operational incidents and escalate issues when necessary.
Motivating the Team: Foster a positive work environment to boost morale and encourage collaboration.
Desired Qualifications:
Expert Fast Data knowledge.
Excellent organization and communication skills.
Project management skills to define and coordinate the delivery of project.
Innovative spirit to challenge current processes seeking operational improvements.
Good English Communication skills.
Complete understanding of collection tools and processes.
Specialist knowledge of worldwide sports leagues and competitions.
Ability to anticipate operational scenarios.
Why work at Stats Perform?
We love sports, but we love diverse thinking more!
We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution.
We take care of our colleagues
We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules.
We pull together to build a better workplace and world for all.
We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.
Diversity, Equity, and Inclusion at Stats Perform
By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values.
With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.