Risk, Fraud & Payments Analyst

Our client, a prominent player in the iGaming sector, has been making strides in the industry by offering comprehensive services to various online casinos and gaming platforms. As part of their growing Risk, Fraud, and Payments Team, they are seeking a Payments & Fraud Specialist to help ensure secure, seamless customer transactions while proactively managing and mitigating fraudulent activity.

This role requires a detail-oriented and analytical professional who thrives in a fast-paced environment. The successful candidate will be responsible for ensuring payment transactions are processed accurately and efficiently, while safeguarding against potential threats and maintaining the integrity of financial operations.

Key Responsibilities:

• Monitor and process payment transactions across various platforms, ensuring accuracy and timely execution.
• Investigate and resolve payment-related issues including failed transactions, chargebacks, and reconciliation discrepancies.
• Work closely with finance, technology, and customer service teams to streamline payment workflows and enhance customer experience.
• Analyze transaction data, customer behavior, and payment trends to identify suspicious activity and prevent fraud.
• Flag and investigate unusual or high-risk transactions and support fraud case resolution.
• Communicate findings and technical issues related to fraud to management.
• Liaise with banks, payment processors, and third-party providers to address and resolve payment concerns.
• Ensure compliance with internal policies, procedures, and industry regulations.
• Support management with ad-hoc requests and assist in continuous improvement initiatives.

Candidate Requirements:

• Strong analytical skills with the ability to interpret and work with large sets of data; Excel proficiency is a plus.
• Familiarity with payment gateways, transaction processing, and a range of payment methods such as cards, e-wallets, and bank transfers.
• Experience identifying payment anomalies and deriving actionable insights.
• Strong communication skills, capable of presenting findings clearly to stakeholders.
• Collaborative mindset with the ability to work cross-functionally across departments.
• Comfortable working in a fast-moving, high-pressure environment.
• High level of integrity and professionalism, particularly when handling sensitive customer and payment data.
• Minimum of 2 years' experience in payments, fraud detection, or a similar role within the fintech or iGaming industry is preferred.