Learning & Development Business Partner

Job Description

We’re on the lookout for a dynamic L&D pro who’s as comfortable designing strategy as they are rolling up their sleeves and delivering hands-on learning. If you love empowering people, driving change, and making a real impact, this is your moment.

What you’ll do:

• Be a strategic partner to senior leaders, shaping and delivering high-impact learning and development strategies that drive growth and performance.
• Collaborate with People Partners and business leaders to align learning plans with workforce planning and change programmes.
• Embed a coaching culture, upskilling managers and leaders through workshops, toolkits, and live coaching.
• Design and facilitate engaging learning experiences for everyone—from execs to frontline teams.
• Lead leadership and management development programmes, ensuring they support our transformation and Centre of Excellence frameworks.
• Deliver organisational development interventions, team effectiveness diagnostics, and cultural alignment projects.
• Support talent reviews, succession planning, and development of future leaders.
• Use data to evaluate impact and focus L&D efforts where they matter most.
• Champion our values, behavioural frameworks, and leadership principles to build a consistent, high-performing culture.

Qualifications

• Proven success in strategic and operational L&D, ideally in complex, multi-site environments.
• Expertise in adult learning theory, blended design, and delivery.
• Strong project management and data-driven decision-making skills.
• Exceptional stakeholder engagement and influencing abilities.
• Commercial awareness—aligning learning to business outcomes.
• Digital learning tool proficiency (LMS, Articulate, etc.).
• Background in hospitality, retail, leisure, or frontline environments is a plus.
• CIPD Level 5+ in L&D (or equivalent) and a commitment to continuous development are desirable.
• Insights accreditation is a bonus!

Additional Information

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