Junior Risk and Fraud Investigator - Online Gambling/Gaming
Neo Brokers
Full-time
On-site
Western Cape, Portugal
Sports Trading and Risk Management
Junior Risk and Fraud Investigator-Online iGaming Division
We are seeking a passionate and analytically minded Junior Risk and Fraud investigator to join our dynamic iGaming team. This entry-level role is ideal for someone with a strong interest in online casino and betting. You will assist in reviewing clients accounts, reviewing and assessing deposits and withdrawals, checking for fraud and chargebacks and risk management across our casino offering. This is a fantastic opportunity to begin a career in a fast-paced and innovative iGaming environment.
We are seeking a passionate and analytically minded Junior Risk and Fraud investigator to join our dynamic iGaming team. This entry-level role is ideal for someone with a strong interest in online casino and betting. You will assist in reviewing clients accounts, reviewing and assessing deposits and withdrawals, checking for fraud and chargebacks and risk management across our casino offering. This is a fantastic opportunity to begin a career in a fast-paced and innovative iGaming environment.
Key Responsibilities
Requirements & Qualifications
Desirable Skills
Location: Century City - Cape Town
Department: Casino Risk and Trade
Reports To: Senior Risk and Fraud Head of Department
Job Type: Full-Time- In office
- Monitor and update deposits and withdrawals.
- Assist Senior Management in reviewing accounts for any chargebacks or Money Laundering
- Analyse customer betting patterns and flag suspicious activity
- Track competitor prices and promotions to ensure our offerings remain competitive.
- Liaise with risk, product, and customer service teams on bet queries and withdrawals
- Help with reporting on betting performance, margin, and turnover.
- Contribute to product improvements and suggest innovations based on user trends
- Ensure accurate bet settlement and market closure processes
- Work on shifts that may include weekends, evenings, and public holidays
Requirements & Qualifications
- Strong passion and understanding for online Gaming.
- Numerate and analytical thinker with good problem-solving skills.
- Proficient in Excel and confident working with data and reports.
- Comfortable working in a fast-paced, high-pressure environment.
- Excellent attention to detail and a proactive attitude.
- Degree in a relevant field (Mathematics, Sports Science, Finance, etc.) is an advantage
- Previous exposure to online casino is a plus but not essential
- Willingness to learn and grow
- Fluent in English (additional languages are a bonus)
Desirable Skills
- Experience in iGaming industry
- Understanding of how an online casino runs
- Ability to identify value in casino betting and to identify Risky clients
Location: Century City - Cape Town
Department: Casino Risk and Trade
Reports To: Senior Risk and Fraud Head of Department
Job Type: Full-Time- In office