Game Integrity Specialist

About Playtech
Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience. 

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech‘s Poker Integrity Team is looking for an adaptable Game Integrity Specialist who has strong analytical skills and understanding of Poker games.

Your influential mission. You will...

• Monitor real-time and historical poker gameplay for suspicious patterns and rule violations.
• Detect and investigate instances of player collusion, chip dumping, account sharing, and bot use.
• Identify and act on signs of Real-Time Assistance (RTA) and other illegal third-party software.
• Use statistical tools, reports, and internal systems to flag gameplay anomalies.
• Log case details accurately and escalate significant findings to Game Integrity Managers.
• Initiate account freezes, funds holding, and other responses per game integrity protocols.
• Conduct reconciliation of affected player balances when game integrity violations are confirmed.
• Collaborate with other departments, including Finance and Compliance, to resolve complex cases.
• Contribute monthly summary reports and participate in knowledge-sharing within the team.
• Assist with pre-subject access request documentation and AML alerts when relevant.
• Adhere strictly to internal data privacy and confidentiality standards.
• Support the evolution of detection tools and internal workflows.

Components for success. You...

• Possess strong knowledge of Poker.
• Demonstrate a conversational level of English.
• Exhibit strong computer literacy.
• Ensure accuracy and thoroughness, with a detail-oriented approach to every task.
• Collaborate and communicate clearly and professionally across teams.
• Maintain high ethical standards and professionalism at all times.
• Show adaptability and open-mindedness, remaining receptive to feedback and continuous improvement.

You'll get extra points for...

• Previous experience within the iGaming industry.
• Background in fraud investigation and/or risk management.
• Knowledge of bot detection and automated abuse patterns.
• Proficiency in Microsoft Excel for data analysis and reporting.

Thrive in a culture that values...

• The exciting opportunity to support our US launch, collaborating with new markets and operators.
• Contributing to the safety and integrity of the Poker product through hands reviews and close partnership with Product teams.
• Innovation and diversity, working alongside a skilled and dedicated team of experts.
• Variety and dynamic challenges - no two days are ever the same.
• A respectful environment where everyone feels safe, heard, and supported.

POKER INTEGRITY TEAM

Our team is a specialized unit focused on maintaining fairness and trust across Playtech’s gaming platforms. We work at the intersection of data analysis, product development, and compliance to detect and prevent coordinated unfair play. By designing and implementing advanced detection tools, we help ensure a secure and enjoyable experience for all players, while continuously evolving our strategies to stay ahead of emerging threats. 

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.