Delivery Manager - Live Operations (Maternity Cover)
Aristocrat GamingAristocrat are looking for a highly motivated and skilled person to join the all star Delivery team in our Bulgaria office as a Delivery Manager - Live Operations. The role is a Maternity Cover
Responsibilities:
· Owning and handling the backlog of all requests coming from live operators and vendors through Tech support, Commercial and external Testing laboratories.
· Leading review meetings together with product team to analyze and distribute requests to responsible team.
· Working closely with different departments in the company to build roadmap for delivering all requests based on their vitality, teams’ capabilities and capacity.
· Presenting regularly with commercial and operations teams, providing them with clear updates of ongoing progress of high critical requests from the backlog.
· Working with development and dev ops teams to ensure the readiness of new version releases on production across all data centers.
· Building weekly and monthly reports to represent an overview of ongoing and planned work for requests in Live Operation pool and upcoming company releases.
· Suggesting advancements to workflows and service requests to improve automation and reduce manual work.
· Participating in the driving of improvement of ways of working, standards, and principles
Requirements:
· High proficiency in English
· 2+ years of software project management experience.
· Bachelor’s degree or equivalent experience in Computer Science or a related field, or equivalent practical experience combined with education.
· Experience with JIRA and Confluence is a must. Experience with other Atlassian products is advantage.
· Sophisticated proficiency in enterprise ticketing systems (ServiceNow and Freshservice preferred).
· Experience with organisational change policies implementation is an advantage
· Excellent analysis skills.
· Outstanding presentation skills.
· Capable of handling and leading multiple projects
· Any Scrum Master, PM or PO certification is a benefit
Travel Expectations
NoneAdditional Information
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.