Business Readiness Training Manager
Location – London/Leeds
FTC
About CFO
In Flutter Finance we pride ourselves in providing global expertise to ensure Flutter is financially healthy. Utilising our Flutter Edge to turbo-charge our capabilities.
What you’ll do
Flutter is going through Global Finance Transformation for next 2-3 yrs aimed at strengthening Flutter Edge and achieving a $100 billion enterprise value. It focuses on scaling services for business growth, creating employee opportunities, and fulfilling US reporting and control obligations. The programme is globally designing and building standard processes built on a new finance platform. The local Oracle versions for ERP and EPM will be replaced with cloud based systems, built on a new financial information model. Standardising finance processes and ensuring compliance with evolving reporting requirements, it involves changes across people, processes, and technology. The key benefits include digitising regulatory and reporting processes, enhancing Flutter's reputation, and instilling confidence in investors.
We are seeking a highly motivated and expert Training Manager to support the successful delivery of a multi-year global finance transformation enabled by Oracle Cloud. Reporting to the Training Lead, you will play a key role in coordinating the design, development, and delivery of role-based training that enables users to confidently adopt new systems and processes.
You will work closely with training developers, local teams, and collaborators across the business to ensure training is aligned with programme goals and delivered effectively across all regions.
Accountabilities & Responsibilities
Training Strategy & Coordination
Support the Training Lead in accomplishing the global training strategy aligned with the Polaris programme objectives.
Coordinate with training developers to ensure timely development of high-quality training materials.
Collaborate with local teams to tailor training delivery to regional needs and ensure alignment with role-based competencies.
Training Design & Development
Oversee the planning and coordination of training content creation, including e-learning modules, instructor-led training materials, user guides, quick reference guides, and videos.
Ensure training materials are aligned with adult learning principles and instructional design guidelines.
Contribute to the definition and communication of role-based competency standards.
Contribute to the design and structuring of role-based learning journeys, ensuring they are sequenced appropriately and aligned to process areas, learner needs, and readiness achievements, so that users can expertly adopt new processes and ways of working.
Help maintain a central repository of training materials and job aids.
Training Delivery & Execution
Work closely with local teams to ensure training approaches are culturally appropriate, linguistically accessible, and tailored to regional needs.
Coordinate the delivery of training to all in-scope users, supporting a train-the-trainer model with local trainers.
Ensure training materials and job aids are deployed to all relevant end users.
Support the implementation and use of a training completion tracking system.
Facilitate post-training assessments to evaluate user competency and readiness.
Evaluation & Continuous Improvement
Supervise training effectiveness using key performance indicators (KPIs).
Capture and analyse feedback from participants and stakeholders to identify areas for improvement.
Recommend updates to training programmes based on feedback and evolving business needs.
Stakeholder Engagement
Collaborate closely with organisational change, communications, and functional leads to ensure training is integrated with broader business readiness activities.
Build strong working relationships with global and local collaborators across the Polaris programme and finance teams.
Provide regular updates to the Training Lead and other partners on training progress, risks, and mitigation plans.
Identify training-related risks and issues, and work to develop mitigation plans.
Act as a key point of contact for training-related coordination and support.
What you’ll need:
Experience handling Learning Management Systems (LMS), including content upload, user administration, and reporting/dashboarding capabilities.
Strong experience coordinating training programmes in a sophisticated, global environment.
Solid understanding of adult learning principles and instructional design methodologies.
Excellent communication and interpersonal skills, with the ability to work across diverse teams and cultures.
Proficiency in e-learning tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia development.
Experience with Oracle Cloud applications (ERP, EPM) is highly desirable.
Familiarity with Oracle Guided Learning is a plus.
Strong organisational skills and attention to detail.
Qualifications & Experience
Experience in a training coordination or management role, ideally within a large, multinational organisation.
Experience supporting training delivery for finance or technology transformations.
Professional certifications in training or instructional design are advantageous but not required.
What’s in it for you
We are a flexible employer; whether you have personal commitments or a hobby that brings you joy, we want you to bring your best self to work and feel empowered to do so. We also like to share our success; after all you make it happen. We have an excellent benefits package that can be personalised to you:
Bonus scheme
Uncapped holiday allowance
Enhanced pension scheme
Private healthcare
Life assurance
Income protection
£1,000 annual self-development learning fund
Invest via the Flutters Sharesave Scheme
Enhanced parental leave
About Flutter
We are a world leader in online sports betting and iGaming, with a market leading position in the US and across the world.
We have an unparalleled portfolio of the most innovative, diverse and distinctive brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet.
With our global scale and challenger attitude, through which we excite and entertain our customers, in a safe and sustainable way. Using our collective power, the Flutter Edge, we aim to disrupt the sector, learning from the past to create a better future for our customers, colleagues and communities.
We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.
If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.