VIP Sales Agent

Campeόn Gaming is an innovative Greek iGaming Hub with offices in Athens, Thessaloniki, and Nicosia, boasting 7 years of expertise and a strong international presence. We stand at the forefront of the iGaming industry, delivering a world-class gaming experience through our immersive technology stack and operational services.  

We are a diverse and dynamic team of over 180 Campeones, representing more than 10 nationalities from around the world. Our core philosophy, "We are our People", reflects our values of diversity, equity, inclusion, and transparency. These values have earned us recognition as one of the
Best Workplaces in Europe for 2024, Best Workplaces in Greece for 2025, 2024, 2023, and 2021, and we have been certified as a Great Place to Work for 4 consecutive years.  

We are also proud of ranking 6th Best Workplace for Women Hellas 2024 and 2nd Best Workplace in Tech Hellas for 2023.  

Let’s start with the role

We’re looking for an enthusiastic and driven VIP Sales Agent to join our team and play a key role in building strong relationships with our most valued clients.

Responsibilities:

• Conduct daily calls with high-value VIP and ex VIP clients, delivering exceptional and personalized service to enhance engagement and long-term loyalty.
• Assist players to ensure they have no blockers to enjoy our products.
• Reduce player churn and re-engage non active accounts.
• Promote our betting and gaming brands, campaigns and overall offering.
• Meet and exceed sales targets and performance metrics set by management.
• Execute reactivation plans and other campaigns in order to optimize customer engagement.
• Work closely with internal departments—such as Marketing, KYC, and Customer Support—to align on initiatives and implement targeted campaigns.

Requirements:

• Fluent in English, Swedish, German or Dutch
• Strong communication and interpersonal skills with the ability to build trust with high-value customers
• Target oriented and driven by achieving objectives
• Exceptional problem-solving skills with the ability to handle sensitive or high-pressure situations with professionalism
• Results-driven mindset with a focus on client retention, growth, and satisfaction.
• Experience in iGaming or/and VIP support is a plus
• Work in shifts according to business needs

We got you covered here:

• Competitive Salary (up to 30000 euros annual gross)
• Monthly Sales Bonus based on personal achievements
• Access to LinkedIn Learning programs as well as funding to educational programs of your choice
• Monthly allowance for orders via the Wolt App & free drinks and snacks at the office
• Paid educational leave
• Hybrid working model
• Modern offices in the center of Nicosia
• 360 feedback for Constant personal and professional development
• Birthdays are always a day off!

Equality/Diversity/Inclusiveness  

At Campeón Gaming we are proud to provide equal opportunities to everyone. We value our employees, and we welcome everyone, no matter their ethnic, cultural, or religious background, or their beliefs, family status, and sexual orientation. 

We support and encourage diversity, equal rights, and inclusiveness. 

Our team consists of people from different ethnicities and cultures, and we believe that this was our competitive advantage, leading our company to rapid growth. Therefore, we are committed to fostering an inclusive and friendly environment, where everyone has an opportunity to grow and develop within the company. 

Be part of our team!