Technical Support Administrator

12 Months Fixed Term Contract. Full-time Hours. 

Remote based role with occasional travel to Head Office, Maidenhead SL6 8BN.

For decades, Grosvenor Casinos has been the leading name in UK casinos, delivering exceptional entertainment and unforgettable experiences. As we continue our journey to become the UK's most loved casinos, we're looking for a Technical Support Administrator to join our Technical Services team.

The Role

You'll provide administrative, operational and systems support across Technical Services, helping to keep our technical operations running smoothly and efficiently.

From maintaining asset records and supporting field service systems to coordinating onboarding activities, reporting, compliance tracking and contractor bookings, you'll play a key role in supporting the team and ensuring accurate, effective processes in a regulated environment.

You'll work closely with colleagues across Compliance, IT, Finance, Health & Safety and Operations, helping to deliver high standards of support across the business.

Skills & Experience Needed

We're looking for someone who is organised, proactive and confident working with systems, data and stakeholders.

Essential:

• Strong organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong Microsoft Office skills, particularly Excel.
• Experience in a busy administrative, operational support or technical support role.
• Ability to manage multiple priorities and build effective working relationships.
• Confidence working with systems, reporting and data management.

Desirable:

• Experience supporting field service management systems.
• Experience coordinating onboarding activities.
• Awareness of Health & Safety processes.
• Experience working in a regulated environment.

Why Join Us?

As part of The Rank Group, you'll benefit from:

• Excellent learning and development opportunities.
• Career progression across Grosvenor Casinos and The Rank Group.
• A collaborative and supportive team environment.
• Competitive benefits and employee rewards.
• The opportunity to make a real impact in a growing business.

We're for Everyone

If you're looking for a role where organisation, teamwork and attention to detail are valued, we'd love to hear from you.

At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need any adjustments during the recruitment process, please let us know.

#GrosvenorCasinos

Why Join Us?

As a part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression within a leading leisure brand.

• Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
• A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
• Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
• High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
• Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.

We’re for Everyone

If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care - we’d love to hear from you. 

At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.

#GrosvenorCasinos