Sportsbook Onboarding Project Manager

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

THE ROLE: 

This role is part of Genius' team that helps sports leagues and teams boost performance on and off the field using cutting-edge tech, analytics, and visual insights. 

Oversees the end-to-end delivery of Sportsbook integrations, ensuring efficient and accurate implementation of products such as InPlay, PreMatch, BetVision, and Next-Gen data feeds. Serves as the key point of contact between clients and internal teams to guarantee seamless onboarding, optimal configuration, and sustained service quality.

WHAT YOU'LL DO:

• Lead multiple concurrent integrations across core Sportsbook products, ensuring delivery aligns with scope, timelines, and client expectations.
• Act as the main liaison between clients and internal teams (Product, Engineering, Support, Commercial) throughout all project phases.
• Execute and validate API integrations, managing Sportsbook and streaming data (fixtures, schedules, access, and performance).
• Monitor all implementation requests, conduct testing, and coordinate swift resolution or escalation of integration issues.
• Maintain accurate and up-to-date project tracking, documentation, and client-facing materials to ensure delivery transparency.
• Demonstrate strong understanding of APIs, SQL, and the operational workflows of major sports relevant to Sportsbook integrations.
• Identify and implement process improvements to enhance onboarding efficiency, documentation quality, and client satisfaction.

WHAT YOU’LL BRING

• Technical Skills: Proficient in API concepts (reading documentation, execution), T-SQL, and various software suites (Atlassian/JIRA, Freshdesk, Microsoft Office).
• Industry Expertise: Possesses a deep understanding of the Sportsbook industry, including business operations, market dynamics, video streaming, and the rules of specific sports.
• Practical Experience: Experienced in implementing new customer products, including user training.
• Management & Soft Skills: Excellent project management, communication, problem-solving, prioritization, and organizational skills, with a proven ability to manage multiple assignments.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports. 

One team, being brave, driving change  

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.