What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates with a passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?
Reporting to the Senior Manager of Sports CRM, as a vital member of the promotion and CRM team, you'll help expand Hard Rock Digital's business across multiple jurisdictions. Working hand in hand with the product, marketing, commercial, operations, data and regulatory teams, you will combine your outstanding knowledge of the online gaming customer and experience to play a leading role in driving forward the future growth and direction of the business.
Responsibilities for this role include:
What are we looking for?
In this team, we need people who have a deep understanding of real money online gaming customers, the games, promotions and product features that produce ongoing world-class customer experiences, what the key competitors are up to and the wider market trends.
To be successful in this team, you will:
What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
Roster of Uniques
We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs, you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)