Senior Product Manager - Promotions

What are we building? 

Hard Rock has been a trusted name for over 50 years — and today, Hard Rock Digital is bringing that legacy into the future. We’re a true startup, rapidly expanding across the U.S. and international gaming markets.

Our product and engineering teams are based in Austin, where a close-knit group of product managers, designers, and developers is building better customer experiences for the fast-growing online sports betting and iGaming industries.

While online gaming is still emerging in the U.S., much of the technology powering the industry is outdated. We’re here to change that. We're a passionate team of sports and casino fans, building the future of online gaming with customer-first products and cutting-edge technology.

What’s the position?

We’re seeking a dynamic, experienced Senior Product Manager to lead one of our key product teams. In this pivotal role, you’ll drive the strategy, development, and delivery of initiatives that enhance customer engagement through Promotions, CRM, and Rewards programs.

You'll operate at the intersection of technology, customer experience, and business strategy — helping us deliver innovative solutions that delight millions of users.

Key Responsibilities:

• Own and drive the product strategy for Promotions, CRM, and Rewards offerings
• Collaborate closely with engineering, design, marketing, and analytics teams to deliver exceptional solutions
• Inspire and lead a fast-growing, high-performing team through a collaborative and transparent culture
• Drive the full product lifecycle — from requirements gathering and roadmap planning through design, development, launch, and ongoing optimization
• Champion customer and business needs, translating them into innovative product experiences
• Foster a startup mentality, driving technical excellence, ownership, and a culture of continuous improvement
• Engage regularly with internal stakeholders to ensure product alignment with business goals

What are we looking for?

• 5+ years of proven product management experience with a strong record of delivering successful product features
• Deep expertise in promotional features and/or sportsbook product development (5+ years preferred)
• Exceptional communication skills — both written and verbal
• Demonstrated ability to deliver products on time and within budget
• Strong experience working within agile development frameworks (Scrum, Kanban)
• Highly collaborative, with a proven ability to work across teams and time zones
• Strategic thinker with a passion for building outstanding customer experiences

What’s in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:

• Competitive pay and benefits
• Flexible vacation allowance
• Flexible work from home or office hours
• Startup culture backed by a secure, global brand 
• Opportunity to build products enjoyed by millions as part of a passionate team

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)