What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?
We’re seeking a dynamic, experienced Senior Product Manager, Casino Experience to lead one of our key product teams. In this role, you will own the end-to-end player journey across core casino touchpoints, including lobby, game discovery, promotions, personalization, and engagement mechanics.
You will be responsible for defining strategy and executing initiatives that improve player acquisition, engagement, retention, and lifetime value across our casino products. You will also be accountable for prioritization decisions, trade-offs, and outcomes for the Casino Experience roadmap.
You’ll operate at the intersection of technology, customer experience, and business strategy, helping us deliver innovative solutions that delight millions of users.
Key Responsibilities
Own and drive the product strategy for Casino Experience
Define, track, and optimize key product metrics including engagement, retention, conversion, and lifetime value
Lead discovery, experimentation, and validation (e.g., MVPs, A/B testing) to inform roadmap decisions
Collaborate closely with engineering, design, marketing, analytics, and commercial teams to deliver exceptional solutions
Inspire and lead a fast-growing, high-performing team through a collaborative and transparent culture
Drive the full product lifecycle, from requirements gathering and roadmap planning through design, development, launch, and ongoing optimization
Champion customer and business needs, translating them into innovative, compliant product experiences
Foster a startup mentality, driving technical excellence, ownership, and a culture of continuous improvement
Engage regularly with internal stakeholders to ensure product alignment with business goals
What are we looking for?
5+ years of product management experience, preferably within online casino, iGaming, gaming, or high-scale consumer platforms
Strong experience with player engagement mechanics such as promotions, bonuses, personalization, loyalty, or gamification
Experience working in regulated environments
Experience owning consumer-facing experiences at scale
Ability to balance UX, revenue, and compliance constraints
Experience in sportsbook products is a plus, but not required
Exceptional communication and collaboration skills, with the ability to influence across teams and time zones
Demonstrated ability to operate autonomously and influence senior stakeholders
Proven ability to deliver products on time and within budget
Strong experience working within agile development frameworks (Scrum, Kanban)
Strategic thinker with a passion for building outstanding customer experiences
Nice to have
Experience launching casino features in regulated U.S. markets
Background in experimentation-heavy or personalization-driven products
Experience mentoring junior product managers
Experience working closely with CRM, marketing automation, or lifecycle messaging platforms
Passion for casino games and player psychology
What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
Competitive pay and benefits
Flexible vacation allowance
Flexible work-from-home or office hours
Startup culture backed by a secure, global brand
Clear opportunities for growth and leadership as the organization scales
Opportunity to build products enjoyed by millions as part of a passionate team
Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)