Senior Partner Success Manager

Reporting to the Vice President of iGaming Commercial, the Senior Partner Success Manager will be assigned several key partner accounts and jurisdictions, responsible for building lasting relationships that translate into increased revenues generated through our iGaming product offerings.

The Senior Partner Success Manager will be responsible for growing Aristocrat Interactive's market access, business revenues while being proactive, persistent, and creative in engaging with partners. This role is key in conducting market research, analyzing game performance, and providing updates to the leadership team. You will be involved in developing operator marketing plans, providing game roadmaps, addressing business matters, managing technical projects, conceiving new product concepts, overseeing marketing, and delivering solutions via proprietary means. You will cultivate new business engagement with our industry-wide network, with the biggest names in online gaming, where gaming is legal.

The role will include the full lifecycle of content management, account management, leading the day-to-day activities of partners, and cultivating new opportunities. We're seeking individuals with strong sales skills, including public speaking, presenting on products, managing legal contracts, and closing sales. In this role, you will be expected to cultivate relationships with the partner across the Aristocrat Interactive iGaming business.

As a Senior Partner Success Manager, you will demonstrate a pragmatic, well-organized, data-driven, and excellent communication approach.

What You'll Do

• Market analysis, research, and communicating findings to key partners

• Report game performance and share driven insights

• Convey game roadmaps to partners and operators, prioritizing delivery

• Work with operators/ partners to develop a marketing plan for content

• Continually optimize the 360-degree commercial, promotional, and on-site content proposition against relevant benchmarks

• Identify and develop business opportunities with customers by upselling and cross-selling products, features, content, marketing, promotional, and new market opportunities

• Provide ongoing Account Management to assigned customers

• Achieve annual revenue targets and forecast accurately

• Coordinate tracking, reporting, and analysis of performance metrics

• Lead in-depth Monthly/Quarterly performance reporting, QBRs, and provide insights with recommendations and strategy/focus points to Aristocrat’s customers.

• Ensure educated delivery of both marketing and technical documentation

• Handle and prioritize operators’ daily issues in conjunction with internal support functions, and identify and coordinate training opportunities

• Support product pipeline prioritization from a commercial value perspective and contribute to decisions concerning the continuous improvement of Aristocrat Interactive’s products and services, providing an overarching commercial strategy perspective

• Regular travel to meet customers will be expected.

What We're Looking for

• Experience in similar iGaming commercial supplier role/s in the iGaming industry (either Sports or Casino) or similar technology-based high-growth industries is highly advantageous

• Previous experience in a similar role, including large account management, is highly desirable

• Understand technology/delivery principles at an extreme level

• Experience in data-driven decision-making, and curious to always dig deeper for better insight

• A tenacious personality with an inner drive to achieve outstanding results

• Strong account and project management skills

• Excellent communication, networking, and relationship-building skills

• A passion for online gaming

• Strategic and business-driven

• Understanding of legal agreements relative to e-gaming

• Experience and ability to run complex negotiations

• Confident presentation skills to deliver with gravitas

Company Summary

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

Pay Range

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity. 

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

Additional Information