Reporting into the Research Manager, the Research Analyst will be involved in a wide variety of research projects (both quantitative and qualitative) that support Gaming initiatives of our Flutter UKI brands. Your research will help the business understand performance and identify opportunities for growth and innovation. You will be working on projects that explore how Sky Gaming, Paddy Power and Betfair can provide the best Gaming experiences for its customers. This will cover Marketing, Commercial, Brand, Product and Creative and will involve work across our key Gaming products, including slots, live casino and others.
You’ll be part of a driven, collaborative and social team of researchers working across Flutter UKI, while experiencing the benefits that come from being an in-house researcher: building close relationships with stakeholders, seeing action unfold off the back of your recommendations, crafting your industry knowledge and expertise, and maintaining a good work-life balance.
What you’ll do
Acting as the voice of the customer to enable the business to make informed decisions based on customer understanding and insight.
Being involved in a variety of research projects at all stages, from project and supplier management through to data analysis, reporting and presentation
Leverage multiple data sources to consistently deliver actionable insight in an impactful and engaging way
Working closely with key internal business partners to understand, refine and answer their key questions.
Work closely with other insight/analytics teams across the business to deliver a comprehensive view of the customer and/or brand performance
How you’ll do it:
Excellent project management skills
Mathematical or numerate with experience in research or data driven environments.
Advanced use of Microsoft Excel (highly desirable)
Experience of research methodologies
Experience of research tools related to survey scripting.
Strong analytical and report writing/ storytelling skills.
Experience of statistical packages – particularly, Q
Strong communication and presentation skills
The ability to distil large amounts of data into actionable recommendations
Attention to detail and ability to work in a fast paced, digital environment
Strong business acumen and the ability to see commercial opportunities
Strong problem-solving skills
Proactive mind-set (essential), gambling industry knowledge (highly desirable)
Willingness to learn and drive your own personal development
What’s in it for you:
Flexible ways of working – home or office, it’s your choice!
£1,000 learning fund
Twice-yearly bonus (with part of it guaranteed!)
Pension contribution scheme
Private healthcare
Access to thousands of Udemy courses
Invest via the Company Sharesave Scheme
16 hours paid volunteering time per year
Wellbeing fund
Uncapped holiday
About Flutter UK & Ireland
The UK & Ireland region of Flutter unites some of the biggest brands in the betting and gaming industry; Betfair, Paddy Power, PokerStars, Sky Betting & Gaming and tombola.
At Flutter UK & Ireland, we strive for the next level and drive innovation to set the pace as leaders, putting our customers first, always. We win together through team spirit and unparalleled dedication. When we’re free to be ourselves, we thrive and unleash our unique talents —creating a culture that empowers our people to change the game. We see opportunity everywhere and there is always more to discover...
We’re working to be an inclusive employer. We encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.
If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.