QC Lead - Base Data

 Overview

Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting.  

Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights.  In turn, improving how sports fans interact with their favorite sports teams and competitions.

How do they use it?

• Media outlets add a little magic to their coverage with our stats and graphics packages.
• Sportsbooks can offer better predictions and more accurate odds.
• The world's top coaches are known to use our data to make critical team decisions.
• Sports commentators can engage with fans on a deeper level, using our stories and insights.

Anywhere you find sport, Stats Perform is there.  However, data and tech are only half of the package. We need great people to fuel the engine.

We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience!  

Responsibilities:

• As a QC Lead – Base Data you will be the main point of contact for part of our quality control team within the QMS department. Key responsibilities include leading a team of QC checkers. Assignment of QC checks, measuring the operation via agreed KPI's, monitoring performance, sharing results transparently and fair performance evaluation for our data collectors.
• Manage a team of quality control checkers across all areas of Base, which includes: Fixtures, Players, Results and Standings.
• Analyse data to identify trends and problems; work with Quality Assurance to improve Operational processes where necessary.
• To interact with internal stakeholders to report on quality issues, both specific data issues and broader methodology issues, where required.
• To help define, develop and maintain measurement criteria and reports that allow Base Data Collection management to review the performance at a team and individual level in a robust manner that can ultimately be linked to reward.
• Review Quality Control processes and measures for maximum efficiency.
• Deliver the agreed volume of quality checks for the team across all areas of Base data. 
• Perform quality checks on difficult data sets.
• Annual KPI review, reporting and suggesting new metrics KPIs
• Working with the QMS manager to continuously develop and innovate Quality Control
• To be the last resort for difficult queries in Base data in cooperation with the Global Sports Managers.
• Monitor Base data related cases in Stats Perform’s internal error flagging system.
• Support the QMS manager with delivering requirements for Quality Control tools/software to further digitalize processes.
• Support the BPM team and Operational teams with ISO requirements and documentation.

Desired Qualifications:

• Fluent English in speaking and writing.
• Team-player but also able to work independently.
• Good understanding of Microsoft Office applications (Word, Excel, Teams, Power BI).
• Good communication skills (within own team and with external stakeholders).
• Proven experience in management of people and tasks.
• Must have good analytical skills with the ability to review a complex set of business requirements (particularly via Power BI).
• Must be a good resource investigator seeking out operational and creative input from experts.
• In-depth knowledge of Soccer and other sports accompanied by a genuine passion and understanding.
• Has ideally worked in the Sports Media Sector or equivalent business within the region, preferably in a global organization.
• Process-orientated, with strong problem solving & analysis capability.
• Will have demonstrated success in a process led environment, previously responsible for the review, definition and continuous improvement of a set of operational processes.
• Experience of working in Sports Data or equivalent business, with 3-5 years’ experience in a similar role.
• Excellent organizational and time management skills, with the ability to prioritize own activity and the activity of others to meet deadlines.
• ISO 9001 awareness and adherence. 

Why work at Stats Perform?

We love sports, but we love diverse thinking more!

We know that diversity brings creativity, so we invite people from all backgrounds to join us.  At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution.  

We take care of our colleagues

We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules.

We pull together to build a better workplace and world for all.

We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups. 

Diversity, Equity, and Inclusion at Stats Perform

By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. 

With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.

With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.