Operational Compliance Agent

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Betway Africa started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As an Operational Compliance Agent, you’ll be supporting the delivery of operationalizing regulatory requirements through structured project management, rigorous testing, and the continuous refinement of standard operating procedures (SOPs). The successful candidate will ensure that the company’s AML controls are not only compliant on paper but also highly effective in practice.

What you’ll be doing

As part of your role, your responsibilities will include:

• Regulatory Scanning and Impact Analysis:
  • Conduct continuous horizon scanning of local and international AML/CTF regulations. Evaluate the impact of changes on current operations and recommend necessary adjustments.
• Operationalising Requirements:
  • Translate complex regulatory mandates into actionable business requirements. Manage the end-to-end implementation of new controls, ensuring they are integrated seamlessly into existing workflows.
• Compliance Monitoring and Rule Testing:
  • Design and execute a robust compliance monitoring plan. Regularly perform Compliance Rule Testing to verify that automated monitoring systems and manual controls are functioning as intended and capturing relevant risks.
• Quality Assurance Checks:
  • Perform sample testing of KYC/CDD files, transaction monitoring alerts, and SAR filings to ensure high standards of accuracy, consistency, and regulatory defence.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Education: Bachelor’s degree in law, Finance, Business Administration, or a related field.
• Experience: 3 - 5 years in AML/CTF compliance, specifically in operations, QA, or regulatory change management.
• Certifications: Professional certification such as CAMS (Certified Anti-Money Laundering Specialist), ICA, or PMP (Project Management Professional) is highly desirable.
• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Skilled in mapping out complex business processes and identifying opportunities for automation or control enhancement.
• Proficiency in Compliance Rule Testing and data-driven monitoring to detect gaps in alert logic or manual oversights
• Expertise in drafting high-quality SOPs and compliance manuals that are easily understood by non-specialists

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!