Monitoring Specialist

Company Description

About Playtech 

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.  

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com 

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?   

Playtech’s Casino Unit is looking for a enthusiastic Monitoring Specialist with excellent communication and problem-solving skills.  

Job Description

Your influential mission. You will...  

• Monitor financial data and regulatory compliance across casino platforms, ensuring systems run smoothly.
• Provide monitoring, data visualization support for product-level incident management. 
• Handle incident reporting and production issues, escalating and resolving urgent matters swiftly. 
• Distribute daily and weekly reports, analyze trends, and contribute to process documentation using Confluence. 
• Collaborate with cross-functional teams including developers, QA, service operations, and regulatory units.  

Qualifications

Components for success. You...  

• Have a strong analytical mindset and attention to detail. 
• Are a confident communicator with excellent time management skills. 
• Thrive in a fast-paced environment and enjoy solving complex problems. 
• A passion for data visualization and storytelling through graphs.  

You'll get extra points for...  

• Experience with Power BI, Excel, SQL, and Mixpanel. 
• Previous experience in a Data Analyst or similar role.

Thrive in a culture that values...   

• Autonomy and ownership — we trust you to manage your time and tasks. 
• Collaboration and support — we’re always here to help and learn from each other. 
• Variety and excitement — no two days are the same, and you’ll gain exposure to global teams and projects.  

Additional Information

MONITORING TEAM - CASINO  
Our team plays a key role in ensuring the integrity and performance of Playtech’s casino platforms. From monitoring financial data to resolving production issues, we’re the first line of defense in maintaining operational excellence. You’ll gain deep insights into our systems and collaborate with diverse teams across the business — all while enjoying a dynamic and supportive environment.  

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.