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Middle Project Manager

EveryMatrix
Full-time
Remote friendly (Chiang Mai City Municipality, Thailand)
Worldwide
Product & UX

Responsibilities:

  • Review client-requested features, define their scope, and coordinate with the Account Manager/Integration Manager or other BUs to clarify feature details or address client feedback;
  • Ensure all requirements are clearly defined and provide answers to questions related to user flow or implementation.
  • Ensure that all new requirements are estimated in MD (man-days) and once added to the current quarter commitment, put up a comprehensive timeline for all client features incorporating tasks dependencies analysis, prioritization and risks;
  • Create UXM tasks with necessary details, including requirements, UAC information, user flow, and associated diagrams.
  • Ensure all relevant data is accurately documented to facilitate development, testing, and rollback resolutions.
  • Coordinate with relevant parties to ensure clear understanding of UXM requirements and actively work to remove blockers.
  • Ensure project documentation is complete and easily available.
  • Submit release requests, provide updates if releases are impacted by business
  • related factors and actively drive production deployment together with operations manager;
  • Provide regular updates and activity reports on features development, including any delays or changes from the established timeline;
  • Escalate issues regarding delays or challenges promptly and ensure all key stakeholders are aware of the risks;
  • Build and maintain close relationships with stakeholders by clearly communicating priorities, deadlines, and deliverables.
  • Keep impacted parties informed about agreed-upon items with Account Managers or clients, making sure expectations are aligned and facilitating smooth project execution;
  • Prepare demo videos for the project/ project features and provide updates on progress and deliverables for Internal or Big Demo meetings in front of management; Ensure that all relevant information is communicated effectively to keep the impacted parties informed and engaged;
  • Regularly update the project roadmap to reflect current progress and future plans, providing clear and timely information to all relevant stakeholders;
  • Propose ideas to improve projects and processes to fulfill client needs.
  • Track time for all project or product management activities using the company's approved applications: Jira and Timely;

Requirements:

  • At least 4-5 years of experience in project or product management/ownership or business analysis.
  • Excellent communication and negotiation skills; presentation skills with a business analysis/SWOT focus.
  • Ability to prioritize tasks/objectives with strong organizational, administrative, and analytical skills.
  • Experience in identifying industry leaders and creating specifications that achieve positive results. Nice to have:
  • Technical University or University of Economics/Business; relevant certifications (SCRUM, PMP, BA, PO) are welcome.
  • Critical thinking and problem-solving skills.
  • Experience in team leadership and motivational skills.
  • Planning and organizing, decision, making, and conflict management skills.
  • Experience working in a fast-paced project environment and adaptability.

Work Life Balance:

  • 33 days off per year, including public holidays, rising to 43 by year 5 inside the company
  • 3 sick leave days per year (without a doctor’s note)
  • Enjoy a flexible hybrid work schedule after passing probation
  • If return to work soon after having child, 1 year 100% WFH for mothers
  • WFH after the child is born – for fathers: 13 weeks of 100% WFH (from the day of the birth of the child

Benefits and perks:

  • Lunch allowance
  • Medical Subscription
  • Gym membership
  • Fruits and Sweeties Days
  • Access to online learning platforms Udemy for Business and O’Reilly and budget for external training
  • Massage and Physical Therapy at work
  • Frequent free-bar parties, annual whole-company parties (have previously rented our own planes to get everyone together!)
  • Fun corner: PS5, lots of board games, pool table, Ping Pong table
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