Loss Prevention Investigator

Your team

Reporting to the Loss Prevention Team Operations Manager the Retail Loss Prevention team supports our shop-based colleagues across the UK and Ireland, mitigating actual and potential risks to the business, protecting our colleagues and customers, investigating fraud and minimising financial loss.

There will be occasional phone support required on evenings and weekends and occasional travel to head office locations across UK and Ireland with overnight stay.

What you’ll do

• Conduct investigations into all alleged acts of misconduct or non-compliance with regulatory standards whilst always maintain appropriate ER practices.
• Conduct shop-based Compliance & Loss Prevention audits during shop visits to identify and failings and drive continuous improvement
• Liaise with the Garda around investigating theft, robberies and criminal behaviour ensuring evidence packs are produced and submitted to the required standards.
• Liaise with internal and external stakeholders to mitigate risk, loss prevention and review of margin as well as to provide support

How you’ll do it

• Experience or in-depth knowledge of the role of a retail loss prevention investigator, ideally across a multi-site customer facing operation.
• Ability to collate, assess and present complex data in a way which identifies key trends and exceptions
• Strong decision making and prioritisation skills
• Excellent written and verbal communication skills.
• Experience working with third party suppliers and external agencies