Lobby Content Manager

What are we building?

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?

What’s the position?

We’re seeking a Lobby Content Manager to support the day-to-day execution of our casino lobby content strategy. This role will be responsible for managing lobby updates, QA, and performance tracking, while collaborating with cross-functional partners to ensure the best possible player experience.

This is an exciting opportunity for someone with iGaming experience who’s eager to combine content operations with data-driven insights. You’ll gain exposure to personalization, A/B testing, and innovation initiatives, while playing a hands-on role in how players discover and engage with Hard Rock’s online casino games.

Key Responsibilities

• Manage daily lobby operations, including content scheduling, asset QA, and cross-jurisdiction updates.

• Collaborate with Marketing, Commercial, Product and Creative teams to coordinate timely game launches, promotions, and seasonal campaigns.

• Support the execution of the lobby content strategy, ensuring high-quality presentation and discoverability of games.

• Use Amplitude to report on A/B tests and validate lobby changes.

• Develop lightweight automation, scripts, or process improvements to streamline lobby operations and reduce manual effort.

• Document lobby processes, metadata standards, and operational best practices to improve efficiency.

• Stay current on competitive iGaming trends and provide input on opportunities to enhance the player experience.

What are we looking for?

You are an organized and detail-oriented operator with a strong interest in iGaming content and player engagement. You thrive in fast-paced environments, are comfortable managing multiple priorities, and enjoy digging into data to improve decision-making. You’re ready to learn and grow into a role that blends execution with strategy.

The Ideal Candidate Will Have:

• 1–3 years of experience in either iGaming, digital content operations, or product/CRM coordination.

• Familiarity with Amplitude or other analytics tools (Mixpanel, GA, Looker, etc.).

• Exceptional organization skills and attention to detail.

• Ability to work collaboratively across multiple teams and disciplines.

• Comfort in dynamic, fast-paced environments with evolving priorities.

• Passion for personalization, engagement and.

• Additional experience with A/B Testing, Tableau, or machine learning is a bonus, but not required.

What’s in it for you?

• Competitive compensation and benefits.

• Flexible vacation and work-from-home policies.

• Opportunity to be the first hire supporting a new Personalization & Lobby Innovation track.

• Exposure to both operational excellence and cutting-edge personalization experiments.

• Backing of a globally recognized brand and enterprise-level resources.

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).