Lead Product Owner - Flutter Functions, Hybrid

About Betfair Romania Development​:

Betfair Romania Development is the largest technology hub of Flutter Entertainment, with over 2,000 people powering the world’s leading sports betting and iGaming brands. Exciting, immersive and safe experiences are delivered to over 18 million customers worldwide, from our office in Cluj-Napoca. Driven by relentless innovation and commitment to excellence, we operate our own unbeatable portfolio of diverse proprietary brands such as FanDuel, PokerStars, SportsBet, Betfair, Paddy Power, or Sky Betting & Gaming,

Our Values:

The values we share at Betfair Romania Development define what makes us unique as a team. They empower us by giving meaning to our contributions, and they ensure that we consistently strive for excellence in everything we do. We are looking for passionate individuals who align with our values and are committed to making a difference.

Win together | Raise the bar | Got your back | Own it | Positive impact

About Flutter Functions:

The Flutter Functions division is a key component of Flutter Entertainment, responsible for providing essential support and services across the organization. The division encompasses various corporate functions, including finance, legal, human resources, technology, and more, ensuring seamless operations and strategic alignment throughout the company.

Role Overview:

The Lead Product Owner is a strategic product leader responsible for defining, prioritising, and executing the product vision for Enterprise IT services. This role combines senior product authority with executive-level stakeholder engagement, ensuring Enterprise IT solutions deliver measurable business value and drive organisational capability. The LPO works at the intersection of strategy and delivery, translating senior leadership priorities into a clear, defensible product roadmap and holding final authority over sprint commitments and release decisions.

Beyond individual product delivery, the Lead Product Owner serves as a mentor and capability builder for the Product Owner and Business Analyst teams, establishing product standards, guiding complex stakeholder situations, and developing the next generation of product leaders. This role is critical to Enterprise IT's success, bridging the gap between executive strategy and engineering execution while building a high-performing, empowered product function.

Key Accountabilities & Responsibilities:

Strategic Product Leadership

• Own and articulate the product vision and strategy for Enterprise IT platforms, ensuring alignment with organisational objectives and customer needs

• Drive strategic prioritisation of the product roadmap based on business value, customer impact, and technical feasibility

• Champion product decisions at senior leadership forums and defend prioritisation rationale to executives and stakeholders

• Define success metrics and KPIs for product initiatives, tracking performance and adjusting strategy based on outcomes

Senior Stakeholder Engagement & Relationship Building

• Build and maintain strong relationships with senior internal customers, including senior leadership, department heads, and critical business functions

• Serve as the primary product interface for high-level stakeholder concerns, escalations, and strategic requests

• Lead executive-level workshops and strategy sessions to gather requirements, validate product direction, and communicate value

• Manage stakeholder expectations through transparent communication of priorities, timelines, and trade-offs

• Represent the product function in senior leadership meetings and strategic planning forums

Customer Satisfaction & Continuous Improvement

• Own customer satisfaction measurement, gathering feedback, and acting on insights to improve product direction

• Lead post-implementation reviews with customers to validate delivery against expectations and identify enhancements

• Drive a culture of continuous improvement by analysing delivery metrics, customer feedback, and market trends

• Champion user-centric design thinking across the organisation

Backlog & Intake Management

• Coordinate with the Delivery Lead on intake and triage of platform and IAM onboarding requests, ensuring rapid assessment and transparent communication of timelines

• Prioritise and manage the product backlog with a clear rationale aligned to business strategy

• Work with senior stakeholders, including C-suite, department heads, and cross-functional leaders, to understand strategic imperatives and translate them into product requirements

• Facilitate strategic planning sessions with key executives to align the product roadmap with organisational priorities

Requirements & Delivery Definition

• Define clear acceptance criteria and user stories that enable development teams to understand business value and success measures

• Consult on technical implementation approaches and testing strategies, bridging product requirements with engineering realities

• Own the definition of Minimum Viable Product (MVP) scope and deliver releases incrementally

• Validate that delivered solutions meet business requirements and customer needs

Sprint & Release Management

• Partner with the Delivery Lead on sprint planning, leveraging capacity and feasibility inputs to make final prioritisation decisions that ensure the team focuses on the highest-value work

• Drive sprint execution and cadence, removing blockers and maintaining team momentum

• Own release communications with requesters and impacted end users, ensuring clarity on capabilities, timelines, and value delivered

• Coordinate release planning and go-live activities, working closely with the Delivery Lead on execution logistics

Mentorship & Team Leadership

• Mentor and develop Product Owners and Business Analysts within the team, building capability and ensuring consistency in product practices

• Establish and communicate product standards, including prioritisation frameworks, requirement documentation, and stakeholder engagement protocols

• Guide POs and BAs in complex stakeholder situations, balancing competing priorities and escalation management

• Lead knowledge-sharing sessions on product strategy, market insights, and best practices across the product community

• Provide career development support to team members, identifying growth opportunities and supporting succession planning

Risk & Escalation Management

• Identify and escalate product-related risks that could impact delivery or customer satisfaction

• Manage escalations related to missed commitments or delivery issues, determining root causes and appropriate mitigations

• Work with the Delivery Lead to assess impact and reprioritise work when needed

Financial Management

• Collaborate with the Head of Enterprise IT on license procurement decisions across platforms and IAM tools

• Provide input to budget planning and forecasting for the product portfolio

• Work with the FinOps team on cost optimisation and license utilisation

• Ensure procurement decisions align with product strategy and business value

Skills, Capabilities & Experience Required:

• 5–8 years of experience in product management, product ownership, or business analysis roles

• Proven track record delivering complex products or platforms across multiple business cycles

• Experience managing stakeholder relationships at senior leadership levels (directors, senior executives, or equivalent)

• Experience mentoring colleagues and supporting the development of Product Owners, Business Analysts, or similar roles

Core Competencies

• Strong executive presence and communication skills, with the ability to articulate strategy and influence senior leaders

• Strategic thinking with the ability to balance long-term vision and short-term delivery needs

• Advanced stakeholder management skills in environments with competing priorities and high expectations

• Mentorship mindset and the ability to develop others and build team capability

• Strong analytical, problem-solving, and critical-thinking skills to navigate ambiguity and complex environments

• High level of customer empathy and commitment to delivering customer value

Technical & Functional Skills

• Strong understanding of enterprise IT architecture, platforms, and technical ecosystems

• Proficiency in product management frameworks and methodologies such as Agile, Scrum, Kanban, and roadmap planning

• Experience with Identity and Access Management (IAM), identity platforms, or platform onboarding processes (preferred)

• Ability to rapidly understand complex technical systems and translate technical concepts into clear language for non-technical stakeholders

Benefits:

• Hybrid & remote working options

• €1,000 per year for self-development

• Company share scheme

• 25 days of annual leave per year

• 20 days per year to work abroad

• 5 personal days/year

• Flexible benefits: travel, sports, hobbies

• Extended health, dental and travel insurances

• Customised well-being programmes

• Career growth sessions

• Thousands of online courses through Udemy

• A variety of engaging office events

Disclaimer:

We are an inclusive employer. By embracing diverse experiences and perspectives, we create a lasting, positive impact for our employees, customers, and the communities we’re part of. You don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you, let us know, and we’ll see how we can accommodate them.

We thank all applicants for their interest; however, only the candidates who best meet the job requirements will be contacted for an interview.

By submitting your application online, you agree that your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record. If your application is unsuccessful, we will retain your details for a period no longer than three years to consider you for prospective roles within the company.