KYC Analyst - Brazil

Please note: applications and resumes must be submitted in English.

About Stake

We’re an Australian investing platform that helps ambitious people confidently grow their wealth. By offering seamless, immersive access to the share markets, we’ve empowered a new wave of investors. Stake has grown fast from a fintech startup into a robust financial services company. Today, we have 750K+ customers and more than A$5B under administration.

At Stake, we break barriers in everything we do. Just like our customers, we’re driven by ambition. Our desire for continuous growth creates the collaborative, high-performance environment we work in. Though we’re spread around the world, we’re one team moving towards a shared vision: to unleash the investor in everyone.

Join us as we continue to reshape the financial industry, inspire investor confidence and celebrate our wins along the way.

About this role

We’re looking for a diligent, tech-savvy KYC Analyst to join our São Paulo team, working fully remotely to support our Australian operations. You’ll play a key role in customer onboarding and ongoing monitoring, helping protect Stake and our customers from financial crime.

Working within our modern compliance stack, you’ll focus on investigating and resolving exceptions flagged by our automated workflows. You’ll help ensure we meet relevant anti-money laundering (AML) and counter-terrorism financing (CTF) requirements, using advanced technology to conduct comprehensive customer due diligence.

Please note: You’ll be required to work Australian hours – 6pm–2am Brazil time.

Your responsibilities will include:

• Conducting manual reviews and enhanced due diligence (EDD) on complex cases flagged by our automated KYC orchestration platform
• Investigating and resolving discrepancies identified during the verification of individuals, trusts and corporate structures, including self-managed super funds (SMSFs)
• Using our compliance tools to access and analyse data from multiple vendors for biometric verification, sanctions screening, politically exposed person (PEP) and adverse media checks, and Know Your Business (KYB) corporate registry checks
• Maintaining accurate records of all customer verification activities and findings within our systems, ensuring a clear and auditable trail
• Collaborating with our Customer Success and Customer Support teams to provide expert guidance and resolve customer verification issues efficiently
• Identifying opportunities to optimise our automated workflows and procedures, improving efficiency and reducing friction for customers
• Staying up to date with AML/CTF regulations, industry best practices and new features within our compliance tech stack

A bit about you

• Previous experience in a KYC, AML or compliance role within the Australian financial services industry
• Direct experience using a KYC orchestration platform is highly desirable, including platforms such as FrankieOne, LabGroup, First AML or similar solutions
• A solid understanding of the Australian AML/CTF regulatory landscape and its application to financial services, particularly for individuals and entities such as trusts and companies
• A strong investigative mindset and exceptional attention to detail
• Experience with biometric and document verification processes, such as Document Verification Service (DVS) checks and facial matching, is a plus
• Proven ability to manage and prioritise multiple cases in a fast-paced, high-volume environment
• Excellent written and verbal communication skills for working with internal teams and external customers

At Stake, we’re more interested in your attitude than your resume. If this sounds like a role you want to jump into, apply and tell us why in your cover letter.

Benefits of working at Stake

You’ll have the autonomy to make an impact while learning from some of the best talent in the industry. You’ll play a meaningful role in building a product and community shaped around ambition. And yes, there are perks too.

Check out the Grow with Stake program on our Careers website. In Brazil, benefits include:

• Career-relevant development and training, with a professional development allowance
• Parental leave and childcare allowance
• Sonder – healthcare, safety support and an Employee Assistance Program (EAP) for you and your immediate family
• Additional leave, including Swap Days, Bear Days, time off in lieu (TOIL) and miscarriage and bereavement leave
• Health insurance
• Talent referral bonus
• Team days, celebrations and recognition awards

Stake is an equal opportunity employer that values diversity. We’re proactive about creating an inclusive work environment and don’t discriminate based on race, religion, nationality, gender, sexual orientation, age or disability status. We’re also endorsed by WORK180 as a great employer for women.

It all comes together to explain why Stake placed first in the 2024 AFR BOSS Best Places to Work list for the Banking, Superannuation & Financial Services category across Australia and New Zealand.

So what happens next?

Once we’ve received your application, we’ll give it the attention it deserves and you’ll hear from us either way. We’re committed to responding to every applicant. If we think you’d be a great addition to the team, we’ll reach out to you. From there, you’ll move through our recruitment process.

To all recruitment agencies: Stake does not accept agency resumes. Please do not forward resumes to our jobs alias or directly to Stake employees. Stake is not responsible for any fees related to unsolicited resumes.