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Junior Payment Specialist

Neo Group
Full-time
On-site
Dar es Salaam, Dar es Salaam, Tanzania

Responsibilities:

  • Assist in monitoring the performance of payment systems.
  • Provide support for information dashboards concerning payment methods for various geolocations (deposits, payments).
  • Assist in analyzing logs to troubleshoot payment issues.
  • Participate in the automation of processes to enhance efficiency.
  • Help enable or disable geo-methods when issues arise.
  • Perform any other duties as assigned by Supervisor/ Line Manager
  • High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus).
  • Basic understanding of how payment systems operate.
  • Previous experience in the industry
  • Problem-solving abilities and ability to think critically under pressure.
  • Good communication skills.