IT Process Automation Lead (Atlassian products)

We are seeking an IT Process Automation Lead with strong technical expertise across Atlassian, scripting, and cross-platform integrations. This role goes far beyond traditional administration - your primary mission is to architect automation solutions, extend systems using scripts and APIs, and streamline processes across the organization.

RESPONSIBILITIES

Atlassian Platform Ownership

• Architect, configure, and manage Jira Cloud and Confluence environments, including workflows, schemes, permissions, spaces, and governance
• Lead user and access management while ensuring compliance, security, and consistency across teams
• Establish and enforce Jira/Confluence best practices, driving standardization and operational excellence

Scripting & Advanced Automation

• Develop and maintain automation using Groovy, Python, JavaScript, or PowerShell to extend process functionality
• Build advanced ScriptRunner solutions: listeners, behaviors, REST endpoints, validators, post-functions, and scheduled jobs
• Optimize and troubleshoot automation logic to ensure performance, reliability, and scalability

Cross-Platform Integration & API Engineering

• Build and manage automations using Microsoft Power Platform (Power Apps, Power Automate, and Microsoft Teams)
• Design and implement integrations between Atlassian products and external systems using REST APIs, webhooks, and middleware
• Analyze workflows to identify automation opportunities and deliver end-to-end solutions that increase efficiency

Collaboration, Documentation & Technical Leadership

• Partner with cross-functional teams to gather requirements and architect automation or integration solutions that support business goals
• Produce clear documentation for configurations, scripts, integrations, and standard operating procedures
• Mentor colleagues and champion best practices in automation, scripting, and Atlassian tool usage

REQUIREMENTS  

• 4+ years of hands-on experience with Atlassian products administration
• Strong mastery of scripting languages - Groovy, Python, PowerShell, or JavaScript
• Proven experience designing complex workflows, custom fields, permissions, automation rules, and integrations
• Hands-on experience using Microsoft Power Platform for automation (Power Apps, Power Automate, MS Teams)
• Solid understanding of REST APIs, authentication methods, and integration architectures
• Excellent problem-solving skills and the ability to architect scalable automation solutions
• Strong communication skills and ability to work cross-functionally
• Comfortable managing multiple projects in a dynamic, fast-paced environment