IT Compliance & Audit Manager

What are we building? 
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? 

What’s the position?

Hard Rock Digital is seeking an experienced IT Compliance & Audit Manager to serve as the primary liaison with Gaming Control Boards and regulatory agencies for all IT infrastructure compliance matters. This critical role ensures our internal IT operations, systems, and processes meet stringent gaming regulatory requirements across multiple jurisdictions while maintaining continuous audit readiness.

Regulatory Audit Management

• Serve as primary point of contact for all IT infrastructure audits conducted by Gaming Control Boards and regulatory agencies

• Coordinate regulatory examinations focusing on backend IT operations, data center security, network infrastructure, and system administration practices

• Prepare comprehensive audit documentation covering all internal IT systems, security controls, backup procedures, and compliance evidence

• Facilitate regulatory walkthroughs of IT infrastructure and respond to technical inquiries

• Track all IT-related regulatory findings and coordinate remediation efforts across IT departments with defined timelines

• Maintain regulatory examination calendars and ensure IT department readiness for unannounced inspections

Internal IT Compliance Framework

• Develop, implement, and maintain IT compliance policies covering data center operations, network security, system administration, and change control

• Establish continuous monitoring programs for internal IT infrastructure compliance and security control effectiveness

• Create and maintain IT risk registers identifying infrastructure vulnerabilities, access control deficiencies, and operational compliance gaps

• Conduct regular compliance assessments and gap analyses for internal IT systems and operations

• Maintain compliance dashboards with real-time metrics on IT infrastructure performance and regulatory adherence

Documentation and Evidence Management

• Maintain comprehensive documentation libraries for all IT systems, processes, security controls, and compliance procedures

• Establish and manage audit trail requirements for system access, configuration changes, and administrative activities

• Create standardized templates and procedures for compliance documentation across all IT departments

• Ensure proper retention and archival of IT compliance records in accordance with regulatory requirements Develop and maintain compliance reporting mechanisms for internal stakeholders and regulatory agencies

Cross-Departmental Coordination

• Partner with IT Infrastructure, Applications, and Support Services teams on compliance control implementation

• Collaborate with Enterprise Security team on IT security compliance requirements and incident response procedures

• Work closely with Regulatory Affairs and Legal departments on IT-related compliance interpretations and requirements

• Coordinate with Internal Audit team on IT control testing and validation activities

• Interface with external compliance consultants and regulatory advisors on IT compliance matters

Continuous Improvement and Training

• Monitor regulatory changes affecting IT operations and assess impact on internal systems and procedures

• Develop and deliver IT compliance training programs for all technical staff and system administrators

• Lead compliance improvement initiatives to enhance control effectiveness and reduce regulatory risk

• Establish compliance metrics and key performance indicators for IT operations

• Stay current with gaming industry IT compliance best practices and emerging regulatory trends

What are we looking for?

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field

• 5-7 years of experience in IT compliance, audit, or risk management with preference for gaming industry experience

• Strong knowledge of gaming regulations as they apply to IT infrastructure and internal systems

• Experience coordinating regulatory examinations and working directly with Gaming Control Boards

• Proven track record in developing IT compliance frameworks and control testing procedures

• Experience with compliance documentation, audit evidence management, and regulatory reporting

Technical Skills

• Understanding of IT infrastructure including servers, networks, databases, cloud platforms, and security systems

• Knowledge of system administration practices, change control procedures, and access management protocols Familiarity with backup and disaster recovery systems, business continuity planning, and incident response procedures

• Experience with compliance monitoring tools, audit trail management, and evidence collection systems

• Understanding of data security requirements, privacy regulations, and information governance

• Knowledge of IT service management frameworks (ITIL) and governance standards (COBIT, ISO 27001, SOC 2)

Preferred Qualifications

• Certified Information Systems Auditor (CISA)

• Certified in Risk and Information Systems Control (CRISC)

• Certified Information Security Manager (CISM)

• SOC 2 auditor certification

• ISO 27001 Lead Auditor certification

• ITIL certification

• Gaming industry compliance experience

Key Competencies

• Excellent written and verbal communication skills with ability to interact effectively with regulators and senior leadership

• Strong analytical and problem-solving abilities with attention to detail and accuracy

• Project management skills with ability to coordinate multiple compliance initiatives simultaneously

• Ability to work under pressure during regulatory examinations and tight deadline environments

• Critical thinking skills with ability to assess complex compliance scenarios and develop appropriate solutions

Working Conditions

• Full-time position with hybrid work flexibility

• Standard business hours with extended availability required during regulatory examination periods

• Travel required for regulatory meetings and gaming industry conferences (up to 20% annually)

• On-call availability during critical compliance activities

What’s in it for you?

We offer our employees more than just competitive compensation. Our team benefits includes:

• Competitive compensation and comprehensive benefits

• Hybrid and Remote work

• Flexible vacation allowance

• Start up culture backed by a secure, global brand

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).