Infrastructure Delivery Technical Lead

Company Description

At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.

Job Description

As an Infrastructure Delivery Technical Lead, you will drive the successful implementation of Infrastructure projects across our global enterprise estate.

Working within the Infrastructure Delivery department, you will develop and build delivery frameworks for each project, managing milestones, risks and opportunities, while ensuring team resources and stakeholders are kept aligned throughout.

You will collaborate with key stakeholders and technical experts to  support the Platform Delivery Cycle to define and agree requirements for transition, from design through to successful delivery and handover.

Applying your proven leadership capabilities, you will drive the delivery of Infrastructure platform projects, while maintaining a focus on quality and continuous improvement. You will support the wider team and ensure our delivery processes, documentation and tools are optimised for our high performance culture.

Qualifications

• Strong understanding of modern multisite datacentres, Enterprise infrastructure platforms and industry best practice for service deployment and operations.
• Knowledge of the Software Delivery Life Cycle (SDLC) and Platform Delivery Life Cycle (PDLC) concepts and techniques, including IT delivery frameworks.
• Experience in service management and process engineering.
• Good understanding of automation and software defined datacentre concepts.
• Highly adaptable, with the ability to grasp new concepts quickly, understanding value and implications on delivery.
• Demonstrable project planning and organisational skills to facilitate the successful delivery of projects within agreed deadlines and scope.
• Ability to identify key productivity measurements and articulate areas requiring service improvement.
• Knowledge of risk and issue management, adding value and alternative views to problem solving across disparate groups.
• Excellent written and verbal communication skills at all levels, with the ability to negotiate and overcome challenges.
• Ability to coach soft skills across the delivery teams to support task fulfilment.

Additional Information

• Advocating for the Infrastructure Delivery and PDLC framework, methods and tools, ensuring consistency and quality across each project lifecycle.
• Facilitating and chairing project engagement sessions, ensuring the request is well defined, structured and agreed with the stakeholder.
• Driving the project initiation phase,  developing scope and requirements, through to planning for testing and acceptance, deployment schedule, budgets and constraints.
• Leading and coordinating the delivery efforts of technical teams, including developers, engineers, and other specialists, ensuring smooth project delivery milestone execution.
• Monitoring project progress by identifying and mitigating risks that could impact project delivery, such as technical challenges, resource constraints, or changes in requirements.
• Driving collaboration, alignment and status transparency among team members, stakeholders and project delivery leads.
• Implementing processes and standards to ensure the quality of deliverables meet or exceeds agreed expectations.
• Improving and monitoring project performance and identifying opportunities for process refinement, efficiency gains and lessons learned for future projects.
• Driving agreed continuous improvement initiatives to enhance the efficiency and effectiveness of the Infrastructure Delivery processes.
• Mentoring and coaching team members, fostering a culture of learning and development.

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At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.