HR Process Specialist

ABOUT FLUTTER ENTERTAINMENT ​ 

Flutter Entertainment is the world’s largest sports betting and iGaming operator with 13.9 million Average Monthly Players worldwide and an annual revenue of $14Bn in 2024. We have a portfolio of iconic brands, including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games and Sportsbet. 

Flutter Entertainment is listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE). In 2024, we were recognized in TIME’s 100 Most Influential Companies under the 'Pioneers' category—a testament to our innovation and impact. Our ambition is to transform global gaming and betting to deliver long-term growth and a positive, sustainable future for our sector. Together, we are Changing the Game. 

Working at Flutter is a chance to work with a growing portfolio of brands across a range of opportunities. We will support you every step of the way to help you grow. Just like our brands, we ensure our people have everything they need to succeed. 

FLUTTER ENTERTAINMENT INDIA​ 

Our Hyderabad office, located in one of India’s premier technology parks is the Global Capability Center for Flutter Entertainment. A center of expertise and innovation, this hub is now home to over 900+ talented colleagues working across Customer Service Operations, Data and Technology, Finance Operations, HR Operations, Procurement Operations, and other key enabling functions. 

We are committed to crafting impactful solutions for all our brands and divisions to power Flutter's incredible growth and global impact. With the scale of a leader and the mindset of a challenger, we’re dedicated to creating a brighter future for our customers, colleagues, and communities. 

OVERVIEW OF THE ROLE

Support the HR Knowledge & Effectiveness team by visually representing workflows and processes, making them easy to understand, analyse and improve. Provide general team administrative support to ensure a smooth operation. 

KEY RESPONSIBILITIES

• Design and develop HR Knowledge Resources, including technical process maps, How To guides, training materials and other visual artifacts  

• Management of the HR Knowledge library maintaining governance and version control of HR knowledge artifacts to ensure accuracy, compliance and alignment with the latest policies and processes  

• Ensure all knowledge-based content is accurate, visual, intuitive and easy to access 

• Build strong relationships through collaboration with the wider HR teams 

• Collaborate with stakeholders to gather required information on business processes 

• Translate complex processes into understandable documentation 

• Support the HR Knowledge & Effectiveness team by providing administrative support   

TO EXCEL IN THIS ROLE, YOU WILL NEED TO HAVE

• Min 2+ years of relevant experience
• Knowledge of HR lifecycle processes 
• Strong problem-solving skills   
• Analytical mindset with high attention to detail 
• Ability to work solo and as part of a team  
• Excellent communication and stakeholder management skills  
• Proficiency in digital tools for content creation  
• Ability to create clear and detailed process maps across different process levels 
• Proficiency in process mapping tools e.g. Visio 
• Knowledge based content creation experience 

BENEFITS WE OFFER 

• Access to Learnerbly, Udemy, and a Self-Development Fund for upskilling.
• Career growth through Internal Mobility Programs.
• Comprehensive Health Insurance for you and dependents.
• Well-Being Fund and 24/7 Assistance Program for holistic wellness.
• Hybrid Model: 2 office days/week with flexible leave policies, including maternity, paternity, and sabbaticals.
• Free Meals, Cab Allowance, and a Home Office Setup Allowance.
• Employer PF Contribution, gratuity, Personal Accident & Life Insurance.
• Sharesave Plan to purchase discounted company shares.
• Volunteering Leave and Team Events to build connections.
• Recognition through the Kudos Platform and Referral Rewards.

WHY CHOOSE US 

Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings. Our message to colleagues and stakeholders is clear: everyone is welcome, and every voice matters. We have ambitious growth plans and goals for the future. Here's an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India​.