Head of Technology (Core Marketing Platform) - FanDuel, Hybrid

Head of Technology (Core Marketing Platform) - FanDuel, Hybrid

Head of Software Engineering 1

About Betfair Romania Development​:

Betfair Romania Development is the largest technology hub of Flutter Entertainment, with over 2,000 people powering the world’s leading sports betting and iGaming brands. Exciting, immersive and safe experiences are delivered to over 18 million customers worldwide, from our office in Cluj-Napoca. Driven by relentless innovation and commitment to excellence, we operate our own unbeatable portfolio of diverse proprietary brands such as FanDuel, PokerStars, SportsBet, Betfair, Paddy Power, or Sky Betting & Gaming.

Our Values:

The values we share at Betfair Romania Development define what makes us unique as a team. They empower us by giving meaning to our contributions, and they ensure that we consistently strive for excellence in everything we do. We are looking for passionate individuals who align with our values and are committed to making a difference.

Win together | Raise the bar | Got your back | Own it | Positive impact

About the Brand:

FanDuel is a leading force in the sports-tech entertainment industry, redefining how fans engage with their favourite sports, teams, and leagues. As the premier gaming destination in North America, FanDuel operates across multiple verticals, including sports betting, daily fantasy sports, online gaming, advance-deposit wagering, and media.

Role Overview:

• The Head of Tech for Core Marketing Platform will spearhead the workstream responsible for the FanDuel Marketing Platform (CMP)—the foundational technology that powers our core generosity and marketing experience. As the platform underpinning FDG future growth, CMP is mission-critical to delivering seamless, high-performance personalized and real-time generosity and other marketing products at scale.
• This workstream plays a vital role in driving the Audience experience and audience growth for our core product experiences. The Head of Tech will drive strategic investments in platform infrastructure, including the modernization and evolution of CPP (Cross Product Promotions) to enable secure, reliable, and next generation of marketing technology and product features.
• Given the foundational nature of this function, the Head of Tech will lead an area deeply interwoven with multiple parts of the business. Success in this role hinges on the ability to build trusted partnerships across teams and domains, influencing senior leaders and collaborating on solutions to meet complex and evolving cross-functional needs.
• Responsible for the end-to-end delivery and 24/7 support of all products within your domain
• You will provide inspirational and energetic leadership to a team of Engineering Managers, Engineers, and Test professionals and be responsible for their overall engagement, line management, well-being, and performance. In some circumstances, your leadership may also extend to other connected disciplines, such as Architecture. 
• Highly results-focused, you’ll demonstrate the ability to deliver at pace, set and operationalize strategy, set OKRs, quarterly roadmaps, implement best in class engineering practices and execute plans to deliver against these.
• You’ll demonstrate the ability to build and maintain influential relationships and partnerships with a broad and diverse range of internal and external stakeholders.
• You will create and contribute towards a working environment of positive relations and a culture that is inclusive, collaborative, empowering, and delivery-focused.
• You’ll be obsessive about delivering the right solution for right now while acknowledging that balance is required between near-term business value and setting the Technology department up for success in the long term.
• You’ll be a strong, open, and honest communicator, capable of quickly engaging audiences at all levels.
• You will always place customer needs at the heart of the software development process.

Key Accountabilities & Responsibilities

• Delivery and 24/7 support of first-class software solutions that are secure, performant, reliable, and help provide an engaging and safe customer experience.
• Driving a collaborative, efficient, and continually improving test function that complements and works in partnership with engineering and wider teams to ensure the rapid delivery of high-quality products and services.
• Driving consistent high performance and engineering excellence from the technical teams, you will lead by example in displaying the flexibility and desire to take advantage of new technologies as they emerge.
• Develop and own the engineering strategy in conjunction with other Heads of Technology, ensuring this has sufficient input, visibility, and engagement.
• Working with other Head of Technology, develop an active community of engineering practice within the division, focusing on the continual improvement of all activities and processes that involve engineers.
• Lead with a people-first approach, developing a high-caliber team through effective recruitment, training, and coaching 
• Ensure fit-for-purpose engineering practices and pipelines are in place for your domain
• Contribute to the identification and effective management of engineering and wider technology risks, taking ownership and driving actions to deliver effective mitigations.
• Use strong leadership skills, empowering colleagues to drive positive change and forging collaborative working between Transformation and BAU initiatives and teams.
• Ensure appropriate documentation is maintained and governance is applied in line with both legislative and business-wide requirements.
• Work closely with the Operations function to ensure high levels of uptime, rapid resolution of customer-facing issues, and a strong focus established and maintained on service quality, reliability, and stability.
• Responsible for ensuring technical expertise is applied in troubleshooting, incident management, root cause analysis, and post-incident decisions and actions.
• Work closely with the Head of Delivery to ensure that effective delivery practices are implemented across the engineering function.
• Measure and improve engineering metrics by implementing strong foundation for engineering practices and data collection using delivery tools
• Build strong partnership with product team and support the evolution of product discipline.

Skills, Capabilities & Experience Required 

• Previous Senior Management experience is required in order for you to be considered for the role.
• You will be experienced in leading technology teams and have a successful track record of delivering complex technology projects and programs through multi-disciplinary teams using agile, lean software and design-thinking development methodologies.
• An ability to nurture and enhance the capabilities of your team, ensuring you grow their skills and support their career development.
• You thrive on responsibility and completing tasks in a timely manner with good, clear communication. 
• You are equally comfortable working independently and in a team to deliver excellence, working across boundaries and also within the Tribe Leadership Team.
• Your ability to set priorities and focus teams on what is most important while maintaining resilience under pressure will be key for this role.
• Strong stakeholder management skills, able to understand and relay strategic objectives and plans and drive alignment.
• Excellent communication and influencing skills, including the ability to explain complex technical challenges in a simple and effective manner.
• Open mindset for implementing AI (Artificial Intelligence) in all aspects of SDLC

Benefits:

• An open and collaborative team who value and respect each other
• An autonomous environment where you are empowered to make decisions
• 25 days of annual leave;
• Share save scheme and „Flexible Benefits” of your choice;
• Private health insurance (includes dental insurance and health assessments);
• Excellent development opportunities including online and in-house training, access to thousands of courses online through ‘Udemy'

We thank all applicants for their interest, however only the suitable candidates will be contacted for an interview.
By submitting your application online, you agree that: your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record. If your application is unsuccessful, we will retain your details for a period no longer than two years, in order to consider you for prospective roles within our company.