Head of Risk

Our client, a fast-growing iGaming operator, is seeking an experienced and strategic Head of Risk to lead its Risk Department. This is a pivotal leadership position responsible for safeguarding the business through proactive risk management, fraud prevention, and payment security oversight.

The successful candidate will be responsible for managing a multidisciplinary team of Risk, Payment, and Fraud Analysts, ensuring robust operational controls are in place while supporting the company’s rapid growth and dynamic environment.

Key Responsibilities

• Develop and execute the company’s risk management framework, aligning operational practices with regulatory standards and business objectives.
• Lead and coach the Risk, Payment, and Fraud teams, fostering a culture of accountability, innovation, and continuous improvement.
• Oversee all aspects of risk operations, including fraud detection, customer verification (KYC), transaction monitoring, and chargeback management.
• Continuously assess and refine risk processes and policies to ensure they remain effective and compliant across multiple jurisdictions.
• Collaborate with internal departments such as Compliance, Legal, Customer Support, and Product to maintain a secure and efficient operation.
• Stay ahead of emerging fraud trends, regulatory changes, and risk technologies to ensure a proactive response to potential threats.
• Provide regular risk reports and insights to the executive team, supporting informed strategic decision-making.
• Manage escalations and investigations involving suspicious or high-risk activity, taking appropriate action in line with policy.

Candidate Requirements

• A minimum of 3 years' experience in a senior risk management position, ideally within the iGaming sector.
• Proven track record in leading and developing high-performing teams.
• Deep knowledge of risk management, fraud prevention, payment systems, and regulatory compliance within an online environment.
• Comfortable working under pressure in a fast-paced, high-volume business.
• Excellent analytical and problem-solving capabilities.
• Strong interpersonal and communication skills, with the ability to influence stakeholders at all levels.
• Experience using risk and fraud detection tools and systems.

Desirable Qualifications

• Exposure to multiple regulated markets and licensing frameworks.
• Background in data analysis or operational risk reporting.
• Certifications in risk management, fraud investigation, or AML compliance.