Head of Payments and Risk Management

World Sports Betting is currently recruiting for an experienced and qualified Head of Payments and Risk Management to join their dynamic team.

Job Purpose                           

To monitor, report on and manage all departments and their issues that make up the Accounts,  FICA, Risk and Payments Floor.

Self – Management:

• Provide leadership to team-mates through coaching and mentorship;
• Maintain high professional standards within the team by maintaining best practices and habits;
• Maintaining/meeting time frames set out;
• Implement and carry out effective internal QA processes for all pieces of work;
• Management of all projects pertaining to the floor;
• Ensuring the above is conducted in order to achieve the strategic goals of the business in relation to the floor.

Floor Management:

• Oversight and reporting on the following departments, through their HODs:
  • Payments;
  • Audits;
  • Risk;
  • FICA;
• Ensuring all SLAs are maintained with a high focus on quality at all times;
• Creating reports on the above for the sake of problem identification with corresponding resolutions;

• Managing complaints / queries and personally getting involved for major issues;
• Conducting analysis upon each department with a continuous improvement mindset. 

Preferred Skills:

• 5 – 7 years’ experience within the Online Gambling Industry;
• Competency across all facets of a bookmaking risk floor;
• Management experience;
• Academic experience involving management;
• Leadership skills;
• High level of knowledge on local sports / horse racing.

Requirements: Experience, Education and Other:

• Grade 12 (matric certificate required);
• Tertiary qualification with experience will be preferred
• Risk Management Qualification (preferred);
• 2 years’ experience in a similar role is preferred;
• Previous experience in a betting company (an advantage).