Head of HR - ROA & Employee Relations Lead

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Betway Africa started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

The Head of HR – Rest of Africa & Employee Relations Lead will be responsible for driving the end‑to‑end HR strategy across the Rest of Africa (RoA) region while leading the company’s Employee Relations (ER) agenda. This role ensures the delivery of integrated people solutions that enable business growth, talent development, and a high-performance culture across diverse markets.

The role also acts as the strategic custodian of Employee Relations, ensuring fair, compliant, values-driven people practices and fostering constructive relationships with employees, leaders, and social partners..

This is a senior, trusted role requiring strong judgement, discretion, and the ability to operate independently while influencing stakeholders across all levels. Owns employee relations and workplace matters, functional portfolio workforce strategy and leads HRBPs within assigned business area.

What you’ll be doing

As part of your role, your responsibilities will include:

• Lead all employee relations and workplace matters.
• Translate business strategy into workforce planning actions.
• Lead annual and cyclical HR processes - performance, talent, moderation and succession discussions.
• Lead change management initiatives and oversee complex restructuring activities.
• Use data and analytics to influence decisions.
•  Coach leaders on performance and capability.
• Drive culture and engagement activities.
• Develop capability of Senior HRBPs and HRBPs.
• Own succession planning methodology.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Bachelor’s degree in HR, Industrial Psychology, Labour Relations, or related field.
• 5-8+ years of progressive HR experience including senior HRBP roles.
• Strong Employee Relations background.
• Experience working across African markets preferred.
• Proven people leadership experience.
• Strategic HR leadership and multi-country experience.
• Expert knowledge of Employee Relations and labour legislation.
• Strong influencing, communication, and stakeholder management skills.
• Skilled in investigations, conflict resolution, and decision-making.
• Ability to navigate diversity, ambiguity, and organisational complexity.

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• Exposure to organisational change projects
• Ability to support communication and engagement plans
• Able to troubleshoot, run reports, or support system-related projects
• Understanding of commercial drivers and organisational structure
• Ability to align HR workflows with business priorities
• Able to streamline processes and remove inefficiencies
• Experience navigating complex organisations
• Confidence engaging with senior leaders and external partners

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!