Head of Employee Engagement - Live Casino
ARRISE
Full-time
On-site
Romania
HR & Talent
ABOUT US
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed — while embracing every step of the journey.
Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here.
ABOUT THE ROLE
As a Head of Employee Engagement you will guide the business in developing and implementing initiatives that foster a positive, engaging, and innovative work environment across all our live casino locations - aligning daily activities and long-term strategies to drive excellence in employee engagement.
WHAT YOU'LL BE DOING
- Coordinate and manage internal activities across the employee journey, ensuring consistent, high-quality execution & impact on retention across the business.
- Implement tools and processes that monitor and improve employee experience (surveys, focus groups, pulse checks).
- Maintain feedback loops with employees and report actionable insights to HR and leadership.
- Translate company values into practical initiatives, events, and communication campaigns.
- Ensure values are visible in recognition programs, and internal communication.
- Manage culture-building activities and act as the point of contact for cultural initiatives.
- Roll out engagement programs, recognition platforms, and wellbeing initiatives, ensuring consistent participation and follow-through.
- Track engagement metrics, prepare dashboards, and share data with HR leadership for decision-making.
- Manage calendar of engagement campaigns and monitor participation levels.
- Support inclusion and belonging initiatives with tangible events, awareness campaigns, and employee resource groups.
- Draft and distribute internal communications (newsletters, intranet updates, leadership messages).
- Ensure employees receive clear, timely information about company priorities, events, and changes.
- Coordinate employee communication channels and maintain consistency of tone and message.
- Plan and deliver employee events (town halls, celebrations, cultural days, learning sessions).
- Manage logistics, budgets, and vendor relationships for engagement activities.
- Execute campaigns that strengthen belonging, pride, and cross-team connection.
- Work closely with Operations, HR, L&D, and Talent Acquisition teams to integrate engagement activities with other people processes.
WHAT WE ASK OF YOU
- A minimum of 8 years in Employee Engagement or Employer Branding, with at least 3 years in a leadership role.
- Proven ability to work with data.
- Experience in organising and delivering impactful internal events.
- Bachelor’s degree, preferably in Marketing or Communication
- Strong communication, facilitation, and stakeholder management skills.
- Strategic thinker with practical skills to implement employee experience initiatives.
- Experience in regulated, high-volume environments (iGaming is advantageous).
- Excellent skills in cross-functional communication, leadership, and execution.
- Fluency in English is required; knowledge of additional languages is a plus.
- Passion for creating inclusive, people-oriented workplaces.
WHAT WE OFFER IN EXCHANGE
- Private healthcare coverage
- A chance to work in a great, friendly and supportive team.
- Relocation support
- Tremendous growth opportunities in a large, fast-moving international company
- Weekly company lunches and great social events.
- Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.