Head of Change Adoption & Organisational Readiness

Intro

We’re looking for a transformational leader to shape and deliver one of the most complex and high-impact People transformation agendas within Flutter. As Head of Change, Adoption & Organisation Readiness, you will be responsible for ensuring our global HR transformation programmes are understood, embraced, and successfully adopted across all brands and regions.

Your work will have a measurable impact on colleague experience, operational readiness, and the successful deployment of our HR ecosystem (FlutterBe), including global HRIS, processes, tools, and operating models. Leading a multi-disciplinary global team, you will set the strategic direction for change, communications, and learning, ensuring every initiative lands with clarity, alignment, and purpose.
 

What you’ll do

• Provide visible, strategic leadership across HR Operations and Transformation, shaping the transformation roadmap as part of the Extended Leadership Team.

• Act as the senior advocate for colleague experience, ensuring all initiatives are people-led, insightful and improve capability, engagement, and performance.

• Lead the global Change, Adoption & Organisation Readiness function, defining priorities and driving delivery excellence across all People Transformation programmes.

• Design and implement enterprise-wide change and adoption strategies that deliver measurable business, cultural and colleague outcomes.

• Sponsor and govern essential communications, engagement, and learning programmes across all Flutter brands to ensure alignment, clarity, and consistency.

• Define and embed adoption frameworks, critical metrics, and governance standards to track success, mitigate risks, and ensure change sticks.

• Build strong, influential partnerships with senior HR, Technology and Brand leaders to align priorities and drive accountability.

• Oversee organisational readiness activities, including new brand onboarding, automation and AI readiness, and continuous improvement initiatives.

• Foster a culture of continuous improvement, developing our global change community through coaching, capability building and best-practice leadership.
   

How you’ll do it

• Apply deep expertise in strategic change management frameworks (e.g., Prosci, Kotter) to guide and optimise implementation.

• Use exceptional communication and storytelling skills to influence executive partners and translate complex programmes into clear, compelling narratives.

• Lead with commercial acumen, balancing long-term transformation goals with practical delivery needs across a federated organisation.

• Bring strong analytical and problem-solving capability to diagnose issues and shape effective, insight-led solutions.

• Demonstrate collaborative leadership aligned to Flutter’s values of integrity, collaboration, and drive.

• Apply deep understanding of HR functions, operating models, and digital transformation to shape scalable, colleague-centred solutions.

• (Desirable) Hold Prosci Change Practitioner certification or similar.

• (Advantageous) Experience in HR Operating Model design or Organisational Development.
   

What’s in it for you

We are a flexible employer; whether you have personal commitments or a hobby you love, we want you to bring your best self to work. We also like to share our success — after all, you make it happen. Our benefits include:

• Bonus scheme

• Uncapped holiday allowance

• Enhanced pension scheme

• Private healthcare

• Life assurance

• Income protection

• £1,000 annual self-development fund

• Flutter Sharesave Scheme

• Enhanced parental leave

About Flutter

We are a world leader in online sports betting and iGaming, with a market leading position in the US and across the world.

We have an unparalleled portfolio of the most innovative, diverse and distinctive brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet.

With our global scale and challenger attitude, through which we excite and entertain our customers, in a safe and sustainable way. Using our collective power, the Flutter Edge, we aim to disrupt the sector, learning from the past to create a better future for our customers, colleagues and communities.
 

We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.

If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.