Hardware Engineer

Company Description

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience. 

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: www.playtechpeople.com
 
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices. 

Ready to level up your career?
Are you ready for an adventure? Playtech NEON is looking for an experienced and proactive Hardware Engineer. Press play, and let’s design future technology together!

Job Description

Your Influential Mission: You Will…

• Design and test fit metal brackets for installation of our hardware in Electronic Gaming Machines
• Install hardware for demonstration systems, test labs and live production
• Perform test cases in our QA test room to support our global team
• Troubleshoot issues requiring physical presence
• Support new licensee implementations, working rota shifts through operational hours during the go live creche period on site
• Train customers in Neon device operation and management
• Provide remote and onsite support to our licensees
• Repair hardware returned by licensees
• Assemble, test, programme, and package Neon computing devices

Qualifications

Components for Success: You have…

• Experience of minimum two years in field customer support
• Technical and analytical mindset, with a passion for problem solving
• Strong IT skills, server-based applications, and networking
• Experience of the casino industry is essential
• Experience with CAD design software
• Fluent written and spoken English and Slovenian, other languages advantageous

You’ll Get Extra Points for being…

• A team player with high level of professional communication with management and clients
• Open to occasional international travel as required

What We Offer...

• A permanent employment contract with a 6-month probation period
• The possibility of occasional remote work
• A young and dynamic team that values collaboration and positive energy
• Competitive salary
• A laptop and mobile phone provided
• Onboarding and regular professional training
• Team-building events

Additional Information

PLAYTECH NEON

Playtech Neon is the fast growing and leading supplier of management systems to the bricks-and-mortar land based casino industry. Our team has decades of experience and unrivalled expertise in land-based casino management systems, working with cutting edge technology. We provide the platforms that run the leading casinos and resorts worldwide.

Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.