Gaming Proposition Delivery Manager

Company Description

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together!

Job Description

You will be primarily responsible for owning and driving all non-BAU initiatives, including the management of cross-functional projects, strategic deliverables, and product-related workstreams. This role ensures alignment of processes across the wider team, acting as a key representative between the Gaming Propositions team and key internal stakeholders to maintain clarity, momentum, and accountability. 

A core part of the role involves leading the test-and-learn roadmap, ensuring initiatives are well-documented, measured, and reported. You will play a central role in sharing insights and driving adoption of successful initiatives across the brand portfolio, embedding a culture of continuous improvement and innovation to better convert, reward, and retain new and existing customers.

• Support Proposition Managers in developing and delivering the Gaming Proposition Plan. 

• Own and maintain a centralised log of strategic initiatives, deliverables, and actions. 

• Drive execution by monitoring progress, identifying risks or blockers, and collaborating with stakeholders to resolve issues. 

• Lead and manage the test-and-learn roadmap, including design, tracking, reporting, and sharing of learnings across the brand portfolio. 

• Partner with BI and Data Science teams to measure test performance, enhance reporting tools, and standardise reporting across brands. 

• Coordinate and manage workload across the Propositions team, ensuring alignment and resource clarity. 

• Own and facilitate team meetings, including agenda setting and distribution of key updates and decisions. 

• Deliver key initiatives to drive weekly performance based on promotional analysis and insights. 

• Conduct regular market and competitor analysis, focusing on promotions and retention strategies. 

• Ensure all proposition activity is integrated across Gaming and Sports, delivering a cohesive customer experience and effective bonusing and retention. 

• Ensure all initiatives comply with Responsible Gambling standards and relevant advertising, legislative, and licensing requirements, including creation of Terms & Conditions and liaison with compliance teams. 

• Support operational tasks across UK-facing brands. 

• Assist in onboarding and training of new team members. 

• Maintain project documentation, timelines, and status reports using appropriate project management tools. 

Qualifications

• Extensive Gaming knowledge preferred  

• Experience planning and delivering promotional campaigns  

• Experience working across multiple projects simultaneously 

• Good experience with retention and customer experience tactics 

• Experience working effectively as an individual and as part of a larger team 

• Excellent IT skills including Microsoft Office; Word, Excel and PowerPoint 

• Excellent communication, interpersonal, time management and organisation skills 

• Exemplary written and spoken English 

• Confident in analytical storytelling and reporting 

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in Gibraltar, you can expect to receive great benefits like:

• Generous group bonus scheme
• Hybrid working - 4 days in the office
• Private medical insurance
• Pension scheme – matched to 6%
• Ability to buy and sell holiday
• Free subscription to wellbeing app Unmind
• Additional “It’s Your Game” day off to use at either Christmas or New Year
• Entain & Enhance days – 2 paid days off to focus on your professional or personal development
• Share save scheme
• Paid subscription to LinkedIn Learning
• Discounted gym membership 

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. 

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.