Gaming Operations Trainer
ARRISE
Full-time
On-site
Romania
Data Analytics
Job Purpose
The Gaming Operations Trainer is responsible for preparing and developing staff through effective training programs, ensuring they deliver a professional and engaging live gaming experience in line with company standards.
Responsibilities:
- Deliver engaging and effective training sessions for new and existing staff on live gaming operations, with a focus on Blackjack, Roulette, and Baccarat.
- Provide ongoing coaching and mentoring to team members to ensure continuous skill development and adherence to company standards.
- Adapt training methods and materials to suit different learning styles and proficiency levels.
- Monitor trainee performance, provide constructive feedback, and support their professional growth.
- Foster a respectful, inclusive, and motivating learning environment that encourages confidence and professionalism.
- Collaborate with management and other trainers to update and improve training programs in line with operational needs.
- Act as a role model by demonstrating strong product knowledge, effective communication, and a high standard of professionalism at all times.
Requirements:
- At least one year of experience as a Live Casino Dealer or in a training/mentoring role within the gaming industry.
- Strong knowledge of live casino games, including Blackjack, Roulette, and Baccarat.
- Proficiency in Hub Native Language and English, both written and spoken (minimum C1 level).
- Excellent communication, presentation, and interpersonal skills.
- Proven ability to train or coach others, ideally in a professional or instructional setting.
- A passion for delivering knowledge and fostering a professional, respectful learning environment.
- A patient and kind demeanor
- High School Diploma (a University Degree is a plus).
Benefits:
- Competitive salary.
- EUR150 net monthly bonus after probation.
- Additional earnings of 500 euros for each successful job referral to ARRISE.
- Private health insurance from day one.
- 7card membership for sports activities and discounts at popular brands after 6 months.
- An exceptional studio space in a modern office building in Bucharest
- Weekly professional massage.
- Daily Meal
- International work environment.
- Opportunities for advancement to higher positions.
Ready to Elevate Your Career? Join ARRISE Today!
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