GameOps Manager

Join our ambitious team as a Senior Associate GameOps Manager at an exceptionally innovative company developing the future of gaming! This role lets you work with our world-class marketing team, recognized for its consistent success in the industry. You'll have a key part in our mission to bring happiness through play. Collaborate with diverse teams worldwide to build and apply modern marketing strategies.

Work mode: hybrid – 3 days per week from the Wave Office, Aleja Grunwaldzka 347, 80-309 Gdansk, Poland.

What You'll Do

• Use internal tools to configure medium to high complexity CRM events, lifecycles, and campaigns.

• Collaborate with QA to ensure accurate execution of campaigns and lifecycles.

• Perform post-launch checks to monitor campaign performance and report any irregularities.

• Coordinate external communication channels to advance CRM campaigns using email and push notifications.

• Provide creative copy support to our social media platforms.

• Prepare art briefs, write engaging marketing copy, and review asset quality.

• Work closely with groups throughout the company, such as Dev, QA, Art, Product, Solutions, Data Science, and Customer Service.

Ad Hoc Responsibilities

• Provide ideas for new campaign concepts.

• Suggest areas of improvement in tools, processes, events UI & UX.

• Manage and resolve configuration issues, advancing more complex issues as needed.

What We're Looking For

• Good technical knowledge with attention to detail.

• Passion for gaming and a desire to learn more.

• Experience in marketing campaign execution or QA.

• Team-oriented approach; we achieve great results as a team.

• Familiarity with diverse communication methods to produce the most effective outcomes.

• Excellent written and spoken English for effective communication with global teams.

• Strong sense of priorities to get things done efficiently.

Desirable Requirements

• Keen to learn and share expertise with others.

• Experience using Jira and Confluence.

• Great interpersonal skills and effective communication abilities.

• Logical thinking for managing complex tasks.

• Super-organized and flexible to work in a fast-paced environment.

• Experience in the gaming industry or as a CRM or LiveOps Manager is a plus.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

• World Leader in Gaming Entertainment

• Robust benefits package

• Global career opportunities

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.