Fraud & Payments Analyst

WE ARE BETCLIC

Betclic, European leader in sports betting, is much more than just an online gaming site! Also offering Poker, Horse Racing, and Casino games across various countries and continents, it is an inspiring and forward-thinking company: every day brings new challenges in a modern and dynamic environment. As an influential player in the tech industry, with strong and sustained growth over the years, we believe in innovation through diversity and inclusion and encourage everyone to reach their full potential. With our multicultural team, we provide an optimal, safe and responsible gaming experience, powered by cutting-edge technology.

WHY JOIN US?

At Betclic, success comes from passionate and committed teams. Here’s why you’ll love working with us:

An international and creative environment where every project is an opportunity to innovate

Hypergrowth that brings new challenges and development opportunities every day

A healthy work-life balance: flexible remote work and workplace well-being are essential pillars for us

A unique and friendly atmosphere, with 1,600 employees across 5 countries and our headquarters in Bordeaux

Are you passionate about sports and tech? Join us and help shape the future of online gaming!

➡To learn more about our work environment and events, check our Instagram page: https://www.instagram.com/betclicgroup/

ENTER THE GAME

As a Fraud and Payments Analyst, reporting to the assigned Fraud & Payments Team Lead, the jobholder will make sure all customer withdrawals are processed correctly and timely whilst proactively anticipating issues to minimize fraud risk and upholding outstanding levels of customer service.

YOUR ROLE AT BETCLIC

In this role, your main missions are:

• Independently determine fraudulent activity and act according to agreed procedures with regards to transaction acceptance, account blocking and further checks.
• Reactively and proactively conduct analysis of transactional and customer records to link unidentified transactions and accounts to known fraudulent activity.
• Investigate suspicious alerts (internal & external) with proper analysis and follow-up.
• Handle and verify KYC documents.
• Careful monitoring of possible money laundering transactions and communication of suspicions by submitting appropriate Suspicious Activity Reports (SARs) to Risk Team/MLRO.
• Proactively find players receiving bonuses which they are not eligible for applying appropriate processes to resolve the issue.
• Keep aware of active bonus campaigns and their vulnerabilities assuring that vulnerabilities do not manifest into business losses through diligent oversight of the customer base.
• Performing checks on customers and requesting the relevant KYC documents in compliance with any regulatory governing bodies and based on determined customer risk level.
• Suggest improvements to the Fraud Tool and procedures.
• Process incoming and outgoing customer payments, in a timely and error-free manner.
• Specialise in the detection & prevention of fraud.
• Professional handling of all related customer queries.
• Follow up any payment-related issues or customer queries proactively.
• Retrieve deposits from online banking sites and post into customer betting accounts.
• Perform bank checks and other reconciliation tasks as needed.
• Undertake necessary administration work, including dealing with customer correspondence and record-keeping/case management.
• Other similar ad hoc work as set by the Team Leads or Managers from time to time.

WHO ARE WE LOOKING FOR

We are looking for passionate and curious professionals who bring kindness and a touch of enthusiasm!

This job is for you if:

• You have excellent level of spoken and written English.
  Fluency in French, Portuguese or Polish would be an asset.
• You have industry experience in online payments & fraud prevention.
• You have knowledge of gambling compliance including RG & AML.
• You have knowledge of governing laws, regulations and common practices in the fraud and payments field.
• You have experience using Microsoft Office, especially Word and Excel.
• You have excellent communications skills.
• You are autonomous and proactive.
• You have excellent organization, time management and analytic skills.
• You are a team player who is able to work in shifts.

WHAT CAN YOU EXPECT FROM THIS RECRUITMENT?  

If your application is shortlisted, you will meet with the relevant hiring managers and an HR representative throughout the recruitment process. 

You may also be asked to complete technical assessments and a psychometric test, depending on the role.

The recruitment process typically takes between 3 to 6 weeks, ensuring a smooth and engaging experience for you.

WHAT CAN YOU EXPECT?

Travel & Leisure benefit up to €600 per year

Fitness benefit up to €30 per month

Meal allowance

Private health insurance after 6 months of employment

✅Private pension scheme after 6 months of employment

Relocation package

Hybrid work arrangement from Malta

✈Possibility to work remotely from home country for few weeks per year

Constant focus on skills development with a personalized annual training program

Career development in an international environment

Indefinite contract, available immediately in Sliema, Malta

Betclic Group - Tagliaferro Business Centre, Level 3, Gaiety Lane, Sliema SLM1551, Malta