Facilities Manager

At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.

As a Facilities Manager, you will play a pivotal role in maintaining the operational excellence of our Manchester office.

In this role, you will oversee all aspects of the building functions, ensuring the safety and functionality of all facilities. You will effectively manage all Engineering and Facilities Services personnel through a planned and reactive maintenance regime on CAFM to ensure the Company’s infrastructure remains compliant and in good order.

Acting as the driving force behind our site’s efficiency, you will lead a dedicated team of professionals to deliver high standards of service, while proactively identifying opportunities to enhance our workplace infrastructure.

The department is committed to maintaining the highest standards of building functionality, supporting multi-trade staff and apprentices, and ensuring that our facilities remain compliant, efficient, and future-ready. Working closely with the Head of Engineering, you will be at the centre of a collaborative environment that values technical excellence, safety, and continuous improvement.

• Possess a recognised qualification in Technical or Facilities Management.
• Hold a NEBOSH Certificate (or equivalent) and Legionnaires Certification (Responsible Person).
• Proven experience in managing CAFM systems and implementing asset data collection in line with ISO 55001.
• Experience in leading and delivering technical CAPEX and OPEX projects, with a solid understanding of CDM regulations and risk management.
• In-depth knowledge of Health, Safety, and Environmental legislation, including the application of Permit to Work systems and SFG20 standards.
• Extensive experience in contract handling and managing supplier deliverables to ensure service level agreements are met.
• Excellent communication skills, with the ability to influence and build effective relationships across all levels of the business.
• Strong analytical capability to identify service threats, drive continuous improvement, and manage budgetary forecasts effectively.

• Organising and leading facilities teams and sub-contractors, managing rotas, performance, conduct, and staff training to ensure a high-performing department.
• Implementing asset data collection strategies and maintain necessary stock levels to ensure the continuous functionality of building infrastructure.
• Formulating Forward Maintenance Registers and budgetary forecasts to effectively manage lifecycle replacements and capital expenditure.
• Communicating effectively with internal stakeholders, external suppliers, and procurement teams to drive service delivery and tender selection.
• Providing expert technical knowledge regarding building systems (such as HVAC) and relevant legislation to the Group Property Director and wider business.
• Identifying threats to service, conduct periodic audits, and implement analytical improvement measures to enhance departmental performance.
• Maintaining personal professional development and mentor staff and apprentices, fostering a culture of learning and operational excellence.

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At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.