Director of People Success
Gaming Innovation Group
Full-time
Remote friendly (Madrid, Community of Madrid, Spain)
Worldwide
Director of People Success
Department: PeopleOps
Employment Type: Full Time
Location: Madrid
Reporting To: Kevin Norville
Description
We’re seeking a dynamic and commercially minded Director of People Success to lead our multi-country People Partnering function across the Company. We currently operate in a hybrid model from our main offices whilst also supporting a significant number of remote employees, and our workforce represents more than 40 nationalities, making this a truly global and multicultural environment.
This is a pivotal role at the intersection of strategy, governance, and operational excellence; ideal for an HR leader who thrives in complex and high-growth international environments.
You’ll shape and deliver our People Partnering agenda, ensuring that our leaders and teams are supported with the right structure, talent, and culture to scale successfully across Spain, Malta, France, and the UK.
You’ll shape and deliver our People Partnering agenda, ensuring that our leaders and teams are supported with the right structure, talent, and culture to scale successfully across Spain, Malta, France, and the UK.
Key Responsibilities
Strategic Leadership & Governance
- Business Advisory and Trust: Act as the primary strategic People consultant to senior leadership in core business verticals, offering pragmatic, sound, and commercial advice to drive our organization to becoming a performance-driven culture.
- People Strategy Integration: Partner with senior leadership to translate business goals into a cohesive, scalable People Success strategy that measurably drives performance, productivity, engagement across all locations.
- Global People Partnering Strategy: Define and lead the People Partnering operating model, establishing direction, priorities, and standards that align with company strategy and executive expectations.
- Organizational Health & Design: Collaborate strategically across the People Team to proactively diagnose and address organizational challenges, by developing scalable solutions for growth and transformation.
Tactical Management & Team Execution (the Day-to-Day)
- Team Leadership: Lead, coach, and develop a high-performing People Partner team, ensuring alignment, accountability, and professional growth across multiple geographies.
- Employee Relations Expertise: Act as the escalation point for complex or high-risk cases, managing investigations and disciplinary matters with precision and respect for local legislation.
- Local Policy Stewardship: Ensure country-specific policies are consistently applied, communicated, and embedded within the business, maintaining compliance and trust.
Requirements
Experience & Expertise
- 10+ years of progressive HR experience, with at least 5 years leading HR/People Partner teams.
- Prior experience in the iGaming, online gambling, or B2B technology platform sector is highly advantageous, particularly within organizations operating under multi-jurisdictional, regulated environments.
- Proven success managing People operations across multiple European jurisdictions, ideally including Spain, France, Malta, and/or the UK.
- Strong leadership presence and the ability to influence senior stakeholders across a distributed organization.
- Exceptional judgment in managing complex Employee Relations issues and organizational change.
Skills & Attributes
- Strategic Mindset: You see the big picture by connecting People strategy directly to business outcomes.
- Commercial Acumen: You understand how organizational design and workforce dynamics impact financial performance.
- Legal Literacy: Deep understanding of EU and local labor frameworks, ensuring compliant and pragmatic decision-making.
- Change Leadership: Comfortable navigating ambiguity, driving transformation, and building trust in fast-moving environments.
- Analytical Precision: You use data and People analytics to diagnose, decide, and deliver.
- Multilingual Advantage: Fluency in English is required; Spanish fluency is a strong plus.
Benefits
- Great career development opportunities
- Hybrid working model
- International Health Insurance
- Health and Wellbeing Package (350 EUR per year)
- Birthday Day Off
- Me Time - 1 day off per year