Director - Business Risk & Controls

What are we building?

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?

What’s the position?

As the Director - Business Risk & Controls, you will report to the VP – Finance and will lead the development and oversight of internal control systems across critical business functions—trading, customer operations, platform integrity, product operations, and overall business governance. You will play a key role in protecting the integrity of operations, ensuring control effectiveness and regulatory readiness and supporting risk-aware, scalable growth across the businessin a high-growth, high-stakes digital gaming environment.

Key responsibilities:

• Governance Framework Oversight: Establish and enhance business entity-level controls, including policies and frameworks that promote strong governance, operational integrity, and accountability.
• Tone at the Top & Culture of Control: Collaborate with senior leadership to reinforce a control-conscious culture through structured communications, leadership behaviors, and cross-departmental alignment.
• Entity Risk Assessment: Conduct periodic risk assessments at the entity level, including cross-functional risks impacting trading, operations, and product integrity. Prioritize areas for controls enhancement based on evolving business risks.
• Delegation of Authority / Business Segregation of Duties: Define and monitor controls around critical decision rights, approval workflows, and operational authority across teams.
• Policy & Standards Development: Own and maintain business-wide standards and operating principles for internal controls and operational risk governance, outside of financial reporting.

• Internal Control Development: Design and maintain comprehensive control frameworks across workflows—including trading operations, platform management, responsible gaming, and customer support.
• Process Risk Management: Evaluate process-level risks and build preventative and detective controls that mitigate exposure in critical business activities.
• Control Automation & Scaling: Partner with product, engineering, and analytics to automate high-impact controls and develop real-time alerting and monitoring for key workflows.
• Control Monitoring & Testing: Build programs to continuously test control design and effectiveness. Create dashboards and KPIs/KRIs to track risk exposure and mitigation.
• Incident Response Support: Lead root cause analyses and control remediation following control failures, escalations, or regulatory investigations (in partnership with Legal/Compliance).
• Advisory Support for Growth: Act as a strategic partner to business leaders during expansions, product launches, or organizational changes—ensuring appropriate controls scale with growth.

What are we looking for?

• Experience: 8–10+ years in internal controls, operational risk, or governance roles within iGaming, trading, or platform-based digital businesses. Experience in sportsbook or gaming environments is a strong plus.
• Entity Governance Know-How: Experience designing and overseeing entity-level risk and control programs, preferably in high-growth, regulated environments.
• Communication Skills: Strong verbal and written communication skills with a keen attention to detail and the ability to resolve complex issues efficiently.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment with tight deadlines and shifting priorities.
• Team Collaboration: A proactive team player with excellent interpersonal skills, capable of fostering collaborative relationships across departments.
• Detail Orientation: Meticulous attention to detail with a high degree of accuracy and integrity in all aspects of work.
• Technical Proficiency: Proficient in Microsoft Office Suite with Excel skills.
• Flexibility: Ability to manage across time zones and occasionally travel for strategic in-person working sessions. 

What’s in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:

• Competitive pay and benefits
• Flexible vacation allowance
• Startup culture backed by a secure, global brand

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer).