Data Analyst - SEU

Job Title: Data Analyst

Location: Malta/Ceuta/Bulgaria

Grade: I3.2

PokerStars SEU: A growth story you can be part of

PokerStars is part of Flutter Entertainment, the world’s largest sports betting and iGaming operator, with market leading positions in the US and across the world.

As part of our brand’s continual evolution, we’re dialling up the focus on PokerStars Southern Europe, covering France, Portugal and Spain. We combine the ambition of a fast-growing business with the stability and backing of Flutter’s global scale.

We’re building a dynamic team to shape this next chapter with us. You’ll have the freedom to make decisions, take bold moves, and lead game-changing projects. If you’re ambitious, adaptable, and ready to make a difference, you’ll fit right in.

Build the life you want, while making your mark on the future of PokerStars SEU.

Role Overview

We are looking for a Data Analyst to join our Customer Operations team.

Delivering deep insight and analytics within a fast-paced culture in the world’s largest online gaming company, you will be joining a team of exceptional data analysts shaping the future of online gaming through detailed analysis and quality reporting for safer gambling, fraud, customer onboarding and regulatory departments. Your work will have a tangible impact on our players’ experience and our business’ direction.

You will dive into databases, querying large volumes of behavioural data to create actionable insights and deliver recommendations to department heads and directors. As well as leading in-depth analysis of customer behaviour, you will develop dashboards and executive summaries for various audiences, establish and track key performance indicators and provide ad-hoc analytical support.

Your work will bring our extensive data to life, adding insight to key decision-making processes and optimising our systems to keep our site safe, sustainable and where the best play.

What you’ll do:

• Extract data from our databases in various environments (DB2, MS SQL Server and Azure) then process and interpret using statistical techniques in Python and Excel

• Identify patterns and emerging trends with detailed analysis to offer constructive suggestions and estimate the impact their potential impact to customers and business

• Create presentations that synthesise findings from multiple analyses to inform strategic decision-making of senior leadership

• Develop interactive dashboards that highlight key metrics and trends in customer behaviour and payment fraud

• Design infographics that visually communicate complex data and analysis to a non-technical audience, such as regulators or customer support teams

• Engage with global business stakeholders on key projects, gaining a deep understanding of how each area of the business works to provide data-driven insights and guidance

• Help define product roadmaps by finding opportunities for improvement based on data and analysis, communicating these insights and working with stakeholders to implement solutions and understand their goals to help make decisions

What you’ll bring:

The ideal candidate will be an exceptional problem solver and critical thinker who can see the possibility, not just the problem. Someone who can make sense of data so leadership can implement evidence-based, strategically sound decisions. Creative by nature and inquisitive, always seeing the bigger picture. Passionate about visualising data to be impactful and influential.

If you have solid command of SQL, knowledge of programming and experience turning complex datasets into actionable recommendations, we encourage you to apply.

Desired Qualifications:

• Minimum 1-year of relevant work experience as a Data Analyst or Data Scientist

• Bachelor’s degree or equivalent experience in a quantitative field such as Science, Mathematics, Economics, Engineering

• Fluent in SQL with the ability to create complex queries from scratch

• Advanced expertise in Microsoft Excel, PowerPoint and Word

• Ability to translate complex problems into clear, prioritised solutions

• Excellent organisational and communication skills with the ability to manage day-to-day work independently and consistently deliver quality work within deadlines

• Experience presenting and reporting analyses to stakeholders

• Ability to create high-quality data visualisations and presentations using PowerPoint and tools such as MicroStrategy, Tableau or PowerBI

• Experience with programming (e.g., Python), knowledge of technology (e.g., websites and ETLs) and prior experience data warehouse products like Microsoft SQL Server Management Studio, Amazon RedShift etc. is desirable

What you’ll get:

• Discretionary annual performance bonus

• 30 days paid leave

• Health and dental insurance for you, your partner and your children (if you all live at the same address)

• Personal life assurance and partial & permanent disability insurance

• The option to join our company pension scheme

• A personal interest allowance to let you learn something new or pursue a hobby

• Competitive learning fund, dedicated 4 learning “Power Hours” every month during office time, full access to the Udemy and Mindtools platforms, in-house leadership program and many other training opportunities for developing your skills and progressing your career

• Looking to extend your family? You will receive a cash gift of 1,000 EUR for your new addition whilst working for us

• 26 weeks primary carer leave at 100% pay & 4 weeks secondary carer leave pay at 100% pay

*Benefits may vary based on location*

Equal opportunities:

At Flutter International we are committed to creating an inclusive environment where our people can be their authentic selves and thrive. We embrace and celebrate diversity, respecting all our uniqueness and differences.

We welcome you to let us know whether you have any accessibility needs. All you need to do is email us at talent@flutterint.com. Your journey with us is focused on ensuring you have what you need to be your best self.

Learn more about the work we are doing on Inclusion and Belonging here: https://careers.flutterinternational.com/working-at-flutter-international/diversity-equity-inclusion/