Customer Service Agent

Customer Service Agent

You've set your sights on the Customer Service Agent vacancy in our Customer Service team, and we’re here to give you all the details you need to kick-start your winning journey! 

Who we are

We are aPeople, representing adjarabet.am – one of the largest entertainment portals in the region. Join us, and you’ll be stepping into a world of innovation, growth, and non-stop excitement! 



Shift Schedule
09:00–17:00
11:00–19:00
17:00–01:00
19:00–03:00
(Night shifts 2–3 times per month)  

 *Ability to work in all shifts is required.

Salary: 160,000 AMD


As a Customer Service Agent, we need you to:

Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media
Provide customers with the data regarding new and existing services/campaigns
Register Customer problems and requests correctly and accurately
Verify any kind of information related to subscribers
 Follow a high-security level of customer data confidentiality
 Follow company standards in customer service
Proper knowledge of the Company's products/ services/promotions/standards.

We need you to have:

 Fluency in Armenian, good knowledge of Russian, and English will be considered a plus.
Excellent Communication Skills
Multitasking skills
 Stress tolerance
Adaptive to changes
 Quick learner.


We promise:

Health insurance
Competitive salary
Performance-based bonus system
Professional development opportunities
An additional 10 days off
Hybrid working model.
Your personal amigo to help you adapt.


Ready to claim your spot as our next winner? 

Your winning journey starts NOW!

aPeople Team

Customer Service Agent