Content Operations Executive

Content Operations Executive

Role Purpose

FanDuel Sportsbook is seeking a Content Operations Executive to drive the usability, profitability, and overall experience of our digital sportsbook platforms across the U.S. (online and retail) and Canada (online). This position is integral to the operational success of FanDuel’s market-leading offering by curating, optimizing, and localizing sportsbook content.
 

The role works cross-functionally with Product, Risk & Trading, Engineering, Marketing, Commercial, and other team members, ensuring alignment with business objectives while enhancing the customer journey. This position contributes to shaping the sportsbook experience that millions of users engage with daily, supporting FanDuel’s position as America’s #1 Sportsbook.
 

Accountabilities & Responsibilities

• Complete content publishing workflows across US and Canadian online platforms and retail.
• Maintain accurate and timely content that meets business critical metrics.
• Optimize betting markets and promotions in line with the sporting calendar and real-time events.
• Localize and personalize user experiences based on region and user preferences.
• Contribute to the creation of narrative-driven parlays, using sports insights and data.
• Identify and improve internal processes and tooling to reduce manual work.
• Stay updated on competitor activity and industry standard processes.
• Provide cross-functional support to adjacent business areas (Retail, Fantasy, Faceoff, Casino).
• Flexible work schedule including nights, weekends, and holidays as part of a team with 18-hour daily coverage, 365 days a year.
   

Skills & Capabilities

• Strong customer focus with a deep appreciation of the end-user experience.
• Highly collaborative with experience working across multiple teams and time zones.
• Proactive and intuitive, able to test new ideas and suggest improvements.
• Resilient problem solver who can adapt quickly in a dynamic, fast-paced environment.
• Tech savvy with a willingness to learn and adapt to new systems and tools.
• Strong written communication skills with the ability to articulate ideas clearly and concisely.
• General understanding of the sports and betting landscape, ideally within the U.S.
• Comfortable working non-standard hours aligned with the sporting calendar.
   

Qualifications & Experience

• 1+ years in a content-focused role, ideally in e-commerce, sports, or digital entertainment.
• Experience working with digital platforms, content tools, or CMS systems preferred.
• Demonstrated ability to analyze content performance and derive actionable insights.
• Familiarity with sports betting, particularly in the U.S. market, strongly preferred.
• Knowledge of global sports is a plus.
   

Measure of Success

• Timely and accurate content execution across multiple platforms.
• Improved user engagement metrics through optimized and localized content.
• Efficient workflows and tooling enhancements that reduce manual effort.
• High performance under pressure during key live events or promotions.
• Positive cross-functional relationships and feedback from partners.
   

About Flutter

Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to use our significant scale and our challenger attitude to change our industry for the better. By Changing the Game, we believe we can deliver long-term growth while promoting a positive, sustainable future for all our partners. We are well-placed to do so through the distinctive, global advantages of the Flutter Edge, which gives our brands access to group-wide benefits to stay ahead of the competition, as well as our clear vision for sustainability through our Positive Impact Plan. Flutter operates a diverse portfolio of leading online sports betting and iGaming brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet.

On May 31 2024 Flutter moved its primary listing to the New York Stock Exchange. With a greater proportion of our future profits expected to be generated in the US, and given FanDuel’s #1 position in that market, we believe a US primary listing is the natural home for the Group.
 

What’s in it for you
We are a flexible employer; whether you have personal commitments or a hobby that brings you joy, we want you to bring your best self to work and feel empowered to do so. We also like to share our success; after all you make it happen. We have an excellent benefits package that can be personalised to you:

• Bonus scheme
• Uncapped holiday allowance
• Enhanced pension scheme
• Private healthcare
• Life assurance
• Income protection
• Hybrid working
• £1,000 annual self-development learning fund (remove if FTC <1 year) - GBP only 
• Invest via the Flutters Sharesave Scheme
• Paid volunteering days
• Enhanced parental leave
• Wellbeing fund (£/€250 a year)
• Recognition programs
• Electric car scheme, gym membership, discounts, vouchers and much more!

About Division/Function

FanDuel is part of the Flutter Entertainment Group and is the premier destination for legal sports betting in the United States. Our Content Operations team is at the forefront of shaping what millions of users see and interact with daily. We thrive in a fast-paced environment, embracing innovation and collaboration to deliver world-class betting experiences.

We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.