DescriptionWELCOME TO THE EMPIRE! Caesars Sportsbook, America's leading sports book provider, has an immediate opening at its Sportsbook at the Harrah's Laughlin Casino in Laughlin, NV. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading.
BE HOLD! By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
Why Join Our Team:
- Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.)
- Flexible scheduling (nights, weekends, mornings, holidays, etc.)
- Advancement opportunities - come grow a career with us!
What You Will Do:
- Provide a top tier Caesars Family Style Service that encourages customers to come back repeatedly
- Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board
- Become familiar with our betting options and be able to strike up conversations with customers regarding those options
- Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
- Be a positive team member and work collaboratively with other team members and your leadership team
- Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards
- Other duties as assigned
What You Will Need:
- Must have basic computer knowledge (Email, MS Excel, internet, etc.)
- Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting
- H.S. Diploma, GED, or equivalent preferred
- 21+ years of age or older