Business Systems Applications AI Engineer

Company Description

At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.

Job Description

As a Business Systems Applications AI Engineer, you will drive team efficiency through AI automation and integrate third-party AI solutions, ensuring robust operations and governance for all AI applications.

The Business Systems Solutions (BSS) department leverages innovative technologies to deliver bespoke third-party solutions that enhance operational efficiency, scalability and sustainability across the Business.

This role is pivotal in ensuring the Business leverages AI to drive innovation, optimise processes, enhance customer experiences, and improve operational efficiency.

You will evaluate, securely integrate, and manage AI capabilities, ensuring all external AI solutions complement the existing in-house AI development efforts. You will ensure the team is equipped with the best AI tools and practices to enhance productivity and increase internal process automation.

This role is eligible for inclusion in the Company’s hybrid working from home policy.

Qualifications

• Demonstrable experience in evaluating, integrating, and managing third-party AI solutions and vendor platforms.
• Strong understanding of MLOps principles and practices for managing AI model lifecycles in production.
• Expertise in AI governance, ethical AI principles, bias mitigation, and data privacy regulations relevant to AI.
• Proficiency in cloud platforms, such as Azure, AWS, and GCP, and their associated AI/ML services, particularly in the context of integration and operations. Relevant certifications in these fields would be advantageous.
• Experience with AI-powered productivity tools for software engineering, such as AI code assistants and automated testing tools.
• Excellent analytical and problem-solving skills, with a focus on diagnosing and resolving complex operational and integration issues for AI systems.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively with internal teams, third-party vendors, and Business stakeholders.
• Familiarity with defining and managing Service Level Agreements for diverse technology services, including AI.
• Experience with scripting and automation tools for managing infrastructure and AI workflows.

Additional Information

• Driving internal team efficiency by identifying and implementing AI-driven productivity tools and automation for workflows.
• Evaluating, integrating, and managing third-party AI solutions and vendor platforms into the Business’s application ecosystem.
• Developing and enforcing comprehensive AI governance frameworks, policies, and standards for all AI initiatives, including third-party integrations.
• Overseeing the technical lifecycle and operational performance of third-party AI solutions.
• Implementing integrated incident response procedures for AI-related issues across all AI deployments.
• Monitoring and analysing the performance of all AI systems, identifying bottlenecks and optimising for efficiency and reliability.
• Providing technical guidance and mentorship to the team on AI operational best practices and integration strategies.
• Collaborating with stakeholders and vendors to ensure seamless integration and effective governance of AI solutions.

By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Notice - https://www.bet365careers.com/privacy-policy

At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.